Primal Cars UK Ltd Barking, England, United Kingdom
Business Leader | Expert in Vehicle Hire & Mobility Solutions
Company
This is a full-time on-site role for a Fleet Manager at Primal Cars UK Ltd located in Barking.
Role Description
Job Purpose
Responsible for overseeing the operational efficiency, compliance, and overall management of a fleet of private hire vehicles. Ensuring all vehicles meet regulatory standards, optimising fleet performance, managing drivers, and maintaining cost efficiency. Implementing strategic initiatives to improve service delivery, customer satisfaction, and business growth.
Responsibilities
1. Fleet Operations Management
o Overseeing the daily operations of the fleet, ensuring vehicles are maintained, roadworthy, and compliant with PCO licensing requirements.
o Implementing and monitoring telematics, GPS tracking, and fleet management software.
o Scheduling regular servicing, maintenance, and MOTs to minimise downtime.
2. Regulatory Compliance & Licensing
o Ensuring all vehicles meet TfL (Transport for London) and DVLA licensing and safety requirements.
o Staying updated with changes in private hire regulations and implement necessary compliance measures.
o Managing documentation for insurance, road tax, and licensing renewals.
3. Driver Management & Recruitment
o Monitoring vehicle performance, ensuring customer adherence to company policies and service quality standards.
o Handling customer queries and complaints effectively.
o Under the direction of the Fleet Operations Manager, develop and manage fleet budgets, reducing operational costs without compromising quality.
o Monitor fuel consumption and implement cost-saving measures.
4. Customer Service & Crisis Management
o Responding to incidents such as vehicle breakdowns, accidents, and driver shortages, ensuring high levels of customer service.
This job description is current at the date below but will be reviewed on an annual basis and, following consultation with the post holder, may be changed to reflect or anticipate changes in the job requirements which are commensurate with the job title and grade.
Qualifications
* DOT Regulations and Fleet Operations skills
* Analytical Skills
* Fleet Management and Operations Management skills
* Experience in managing a fleet of vehicles
* Strong organizational and leadership skills
* Excellent communication and problem-solving abilities
* Knowledge of automotive maintenance and repair is a plus
* Bachelor's degree in Business Administration, Logistics, or related field is preferred
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
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