Location: Eastbourne Working Hours: 5 days a week 07.30 to 16.30 Plus sat 07.3011.30 (SAT WORK 1 IN 4) Job Purpose As a driver / counter assistant, you are responsible for assisting the manager in the deliveries and sales of your branch. You will work alongside your trade counter colleagues undertaking tasks as directed, including but not limited to; loading/unloading, picking stock, delivering stock and serving customers. You will be expected from time to time to undertake looking after the trade counter. You will be expected to comply and follow all company policies and directives and look to progress your knowledge. Key Accountabilities Assist the manager in the development, plans and sales strategies for your branch that ensures the attainment of maximising company sales and profitability in accordance with company policy. Ensure that your branch achieves or surpasses any targets and budgets set in accordance with the group policy Assist in the development and implementation of sales, development and marketing plans as required. Be able to identify, pick, load and deliver product in a timely and professional way. Unloading, checking, picking, and loading deliveries Provide cover in the absence of the manager/assistant. Assist in staff reviews, training and activity performance. Ensure best practice at all times. Maintain accurate records of sales, deliveries, vehicle checks reports as required. Promotion of good housekeeping and keeping the branch in order. Promotion of the highest levels of customer service and ensuring a top customer experience at all times. Adhere to all company policies, procedures and business ethics codes and help ensure that they are communicated and implemented within the team. Other duties as assigned. Desirable Skills, Qualification, and Experiences Good local Knowledge, and knowledge of the local road system. Full UK driving licence PC Literate Able to listen and follow instructions Ideally some knowledge of the construction industry Able to work well within a close team environment Reliability – consistent, clear, integrity, enthusiastic, trustworthy Level-headed – Able to deal with problems in a calm and methodical manner Local knowledge of customers and the local area Physically fit Team player, flexible with a “can do” attitude Personal Attributes Leadership – strong, consistent, clear, inspire others, integrity, ability to drive through change Empowering Others – Delegation of trust, correct controls, feedback, communicate accountability and responsibility Action orientated – Able to deal with problems in appropriate time frames Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders