Come and join our journey!
At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about solving technical riddles, bold in your approach, and act with integrity, we’d love for you to join our team as a Junior IT Support Administrator.
A taste of what you’ll do:
* Act as the first line of support to end users (company’s employees);
* Support and maintain the company’s desktops, printers, copiers, telephones and security systems;
* Troubleshoot and resolve hardware, connection, printer and software issues reported to the ticketing system;
* Install, diagnose, repair, maintain and upgrade hardware/equipment;
* Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices;
* Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching;
* Log, report and escalate incidents as necessary;
* Manage the physical environment of the server racks including documentation and labelling;
* Manage an access control system, including but not limited to physical access control;
* Maintain an asset inventory system;
* Manage spares and stock levels to complement the Company’s assets;
* Maintain the necessary documentation;
Who and what we are after:
This role is ideal for an IT graduate or a person with first experience in the IT-related field, thus we'd like you to have:
* IT related certifications and/or academic background;
* At least a year of previous relevant work experience;
* Possess a genuine interest in supporting people and finding creative solutions;
* Excellent analytical, troubleshooting and organizational skills;
* Proactive attitude to problem solving;
* Good understanding of Windows networking and basic desktop support;
Employee benefits:
* Private health insurance – because your wellbeing matters to us;
* Wellness allowance – up to €300 per year;
* Fresh and healthy Breakfast & Lunch prepared every day in our penthouse kitchen – you can save up to €3,000 a year;
* Birthday leave – as we want you to celebrate your day;
* Company and team-building events – trust us, these are legendary;
* Relocation package to Malta, including flight and two weeks of accommodation;
* And much more – see for yourself!
Meet all the eligible criteria? Apply today and join the Immense Group team.
Please take the time to read our Candidate Privacy Policy – Immense prior to clicking ‘apply’.
#J-18808-Ljbffr