Be-Resourcing is excited to present a new opportunity for a Permanent Third Party Relationship Manager (Tech) based in Edinburgh. Our client is seeking a highly motivated individual to act as the liaison between the business and their third party technology provider. In this role, you'll be responsible for ensuring alignment on IT and business objectives while overseeing the technology strategy with the third party, fostering a strong and enduring partnership. You will monitor service operations, delivery improvements, and service satisfaction while maintaining a holistic delivery view. Your ability to drive the resolution of cross-functional concerns and ensure a consistent management approach will be critical to the success of this position.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
* Strong understanding of IT service operations in the Financial Services arena (ideally pensions/platform) and the ability to monitor and improve service delivery.
* Demonstrated experience in managing stakeholder relationships, particularly between technical and business functions.
* Excellent problem-solving skills with a focus on collaborative resolution of cross-functional issues.
* Ability to review and enhance governance processes to ensure effectiveness and value delivery.
* Strong communication skills, capable of formulating joint resolution solutions and escalating issues as necessary.
* Experience with joint technical delivery committees and managing complex projects across various workstreams.
This role offers an attractive salary of £100,000.00 per annum on a hybrid working basis alongside a supportive work environment that values innovation and collaboration. The successful candidate will have the opportunity to significantly influence business outcomes and drive strategic initiatives within a forward-thinking company. If you are passionate about fostering relationships and enhancing IT service operations, this could be your next career move.