Job Description
Senior Customer Care Coordinator
£34K–£36K + Bonus
📍 Northampton | 🏠 Office-Based | 🕒 Full-Time
A new opportunity to join the Customer Care team of a leading national housebuilder 🚧
With over 50 years in the industry, 1,000+ employees, and 4,000+ homes delivered annually—this is your chance to be part of something big.
What’s in it for you?
• Salary: £34,000 – £36,000
• Bonus: Discretionary annual bonus 💰
• Holidays: 33 days including bank hols
• Pension: Enhanced scheme
• Extras: Employee discount platform, career progression
Your Role
• Handling customer care enquiries and complaints
• Scheduling work with trades and suppliers
• Ensuring high-quality, timely resolutions
• Supporting inspections and warranty claims
What You’ll Need
• Experience in customer care (housebuilding ideal)
• Strong communication & admin skills
• Construction knowledge or Sitestream use = bonus
Looking for your next step in residential construction, with a business that’s thriving?
Apply now
📩 yasmine.elwell@hunterdunning.co.uk
📞...