JOB DESCRIPTION - Cleaner PLACE OF WORK: Boultham Park Medical Pracitce POST TITLE: Cleaner - 10 hours per week PRIMARY ROLE: Providing a safe, clean and tidy environment for patients and practice staff RESPONSIBLE TO: Practice Manager Job Summary The cleaners responsibility is to ensure that the practice premises are clean and tidy. The following tasks should be carried out daily, weekly and monthly. However, the cleaner should also use their initiative. Daily Tasks a. Vacuum all areas of the surgery. b. Empty bins and paper shredder into the correctly coloured bags: i. Clinical Waste Yellow Sacks (full sacks to be left outside in wheelie bin). ii. Household Waste Orange Sacks (to be used sparingly). iii. Shredding Material Either Blue or Black Sacks. c. Clean all sinks and working surfaces. d. Clean and disinfect all toilets. e. Damp dust all surfaces. f. Tidy rooms ready for use. g. Notify Practice Manager of any breakages or hazards. h. Wash up items in consulting rooms and the Common Room. i. Clean worktop surfaces in kitchen. j. Wash floors in treatment/consulting rooms. k. Maintain supplies of cleaning materials. l. Disinfect all patient couches twice weekly. m. Turn off lights, set alarm and lock surgery when leaving. Weekly Tasks a. Polish furniture and reception desk. b. Clean telephones with cleaner provided. c. Check stock of cleaning materials and leave a note for the Practice Manager. d. Clean glass entrance doors inside. e. Clean fridge and clean any kitchen cupboards that need attention. f. Spot clean any carpet stains. g. Clean brass Doctors name plates at front and back doors. h. Dust chair legs. i. Remove cobwebs. j. Empty vacuum bag. k. Put rubbish out for collection on correct day. Monthly Tasks a. High dust all accessible areas. b. De-scale taps and sin basins. c. Dust and clean skirting boards. d. Wash and attempt to remove marks form walls. e. Clean light switches. Infection Control a. The cleaners role is vital in minimising healthcare associated infection. The cleaner should observe the following hygiene standards for infection control. Use separate cloths for cleaning each of the following: i. Toilets. ii. Work surfaces. iii. Sinks. iv. Examination couches. b. Do not mix these cloths up. c. All cloths should be disinfected between uses (e.g. rinsed in disinfectant solution before using on the next surface) and washed daily. d. Dusters and wiping cloths should be washed after use. Confidentiality a. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. b. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety policy, to include: a. Using personal security systems within the workplace according to practice guidelines. b. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. c. Making effective use of training to update knowledge and skills. d. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. e. Reporting potential risks identified. f. Ensuring that only approved cleaning substances are used within the practice. g. Ensuring that COSHH Data Sheets are available for all substances as appropriate especially those with hazard symbols. h. Ensuring that cleaning substances are returned to the cleaning store cupboard immediately after use and prior to staff using the building. Cleaning materials and substances are not to be stored under sinks, on work surfaces, window ledges etc as this may result in inappropriate use by untrained staff. Equality and Diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: a. Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. b. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. c. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality The post holder will strive to maintain quality within the practice, and will: a. Assess own performance and take accountability for own actions, either directly or under supervision. b. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. c. Effectively manage own time, workload and resources. Communication Requirements The cleaner should be able to communicate effectively with the practice manager, either verbally or in writing, to notify the manager of problems, obtain instructions and request additional supplies. When the cleaner is working during surgery hours, s/he may come into contact with patients and practice staff and should present a friendly and polite image to patients. Contribution to the Implementation of Services The post holder will: a. Apply practice policies, standards and guidance. b. Discuss with other members of the team how the policies, standards and guidelines will affect own work. c. Participate in audit where appropriate, and in particular take a major role in the annual Infection Control Audit jointly with the Practice Manager and the Lead Nurse.