Job Description
Where: EE Accrington Contact Centre
Salary: £23,504 (£12.05 p/h) rising to £24,064 (£12.34 p/h) at 8 months in role, plus uncapped commission!
Start Date: 25th November 2024
Full Time: 37.5 hours per week
If you’re a confident talker who enjoys building relationships, then this could be the role for you. You may have a wealth of life experience or negotiating mealtime meltdowns with your family could be a daily occurrence. If so, you have transferable skills to succeed in a Household Advisor role with EE. We’ll give you all the training and support you need to be ready to talk about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Use your experience to build genuine relationships and make a difference in our customers' lives. Why not use your skills and join our Household Team in Accrington?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to ensure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
* A great starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.
* Online GP – Access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues who are caring for family or friends who are disabled, ill, or elderly.
* Family Leave - Equalised maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay in the first year.
* Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and will support you in achieving the career you want.
* Season Ticket Travel Loan – Funds to pay for your travel to and from work up front.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
#J-18808-Ljbffr