Supporting the work of the Jeweller since 2006
The role will be based in our studio in Marylebone, London, and is a crucial position within the company, playing a key role in ensuring the smooth operation and maintenance of our workshop. This is an exciting opportunity for an experienced and motivated Bench Jeweller and Workshop Manager to oversee daily operations, manage resources and support the team in delivering high-quality work.
Key Responsibilities
1. Overseeing daily operational management of the workshop including planning and organising production schedules, working closely with the design team and operations team to ensure the smooth running of the entire in-house sampling, production and repairs processes;
2. Working closely with the design team to interpret sketches and ideas into high quality samples and production specs;
3. Multi-tasking around the fast-paced process of building and presenting collections to a strict schedule;
4. Producing detailed and systematic production specification sheets to assist in the production of our jewellery ranges;
5. Fulfilling the in-house production needs of all bridal and bespoke fine jewellery orders to tight deadlines, as well as ad-hoc repair and resizing needs;
6. Problem solving production issues, as well as researching and developing new techniques;
7. Manage the maintenance, calibration, and upkeep of all workshop tools and machinery;
8. Estimating and negotiating budgets and timescales with colleagues, suppliers and clients;
9. Assessing individual project and resource requirements;
10. Navigating laser engraving desktop software to apply engravings to jewellery items;
11. Maintain an organised inventory of materials, tools, and supplies, ordering new stock as needed;
12. Develop and implement processes to improve efficiency, reduce waste, and enhance the quality of finished pieces in line with our sustainable ethos;
13. Ensure all pieces produced meet our quality standard with attention to detail in design, finish, and durability;
14. Maintain accurate records of production schedules, inventory, and workshop expenses;
15. Provide regular reports on workshop performance, including productivity, quality, and any issues that may arise;
16. Manage compliance with health and safety regulations, ensuring a safe and productive workshop environment for all of the team;
17. Perform ad-hoc tasks as needed to support the smooth and efficient operation of the wider team.
Experience, knowledge, and attributes
1. Strong benchwork skills with experience and knowledge in the cleaning and polishing of castings, soldering, wax carving and modelling, metal forming and forging, general repairs and ring resizing;
2. Minimum of 3 years experience in a workshop environment;
3. Experience working with fine metals (gold, platinum) essential;
4. Previous experience in a management role is an advantage;
5. Skills in Adobe software and CAD are an advantage;
6. Strong planning, organisation and leadership skills;
7. Flexible and self-motivated with ability to problem solve, carry out tasks independently and prioritise workload;
8. An attention to detail and ability to anticipate the needs of the studio and workshop team;
9. Strong negotiation skills and decision making ability;
10. Ability to work under pressure and motivate others to meet tight deadlines;
11. Strong work ethic with an ability to produce a high volume of work quickly and to a high standard;
12. Interest in the world of Completedworks and passion for luxury goods.
Job Type
Permanent, full time
Competitive
How to apply
Please email CV and cover letter to us by using the application form below.
About Us
Completedworks is an award-winning fashion brand based in Marylebone, London. Working in accessories and homeware, with a practice focused on recycled and renewable materials, the brand's signature pieces gently roll against the tide of convention - using sculptural forms that weave, loop, twist, flow, enfold and expand to explore broader questions about the human condition and trade blows with history, politics and the language of art.
We believe that building an important and lasting brand will only be possible with the strength and entrepreneurial spirit of our team and colleagues. In return, we endeavour to create a supportive working environment with a focus on learning, collaboration, development and individual growth.
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