University Hospitals Sussex NHS Foundation Trust (279)
A rare and exciting opportunity to join our friendly team in the Amberley unit. This is a brand new unit that provides systemic anti-cancer treatment and supportive care to cancer and medical patients.
To provide administration support and assist the team in maintaining the smooth running of the Day Unit and outpatient's clinic.
Directly responsible to Amberley unit Manager, the post holder will be required to work with the multidisciplinary team, patients, their relatives and visitors attending the unit.
Main duties of the job
1. To undertake clerical duties relating to documentation for patients e.g. scanning documents to Evolve.
2. To undertake any other clerical duties which may be delegated by the nurse in charge of the unit, e.g. photocopying, scanning and sending emails.
3. Resolve patient queries relating to appointments, patient transport or anything relevant to the unit.
4. Ensure all patient details are up to date, checking against the current IT system and paper records for accuracy.
5. Upload appointments to careflow.
6. Maintain confidentiality of information about patients, staff and other health service business.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job responsibilities
1. To undertake clerical duties relating to documentation for patients e.g. scanning documents to Evolve.
2. To undertake any other clerical duties which may be delegated by the nurse in charge of the unit, e.g. photocopying, scanning and sending emails.
3. Resolve patient queries relating to appointments, patient transport or anything relevant to the unit.
4. Ensure all patient details are up to date, checking against the current IT system and paper records for accuracy.
5. Upload appointments to careflow.
6. Maintain confidentiality of information about patients, staff and other health service business.
Person Specification
Experience/Qualifications
* Maths and English GCSE.
Skills
* Experience in NHS Hospital patient administrative services.
* Understanding of medical terminology.
* Previous experience in cancer care services.
People Management and Development
* Excellent communication skills both verbal and written.
* To be able to communicate well in difficult situations (e.g. cancelled clinics or rebooked appointments).
* To be able to work well within a team.
* Proven ability to communicate with all levels of users.
Specific Requirements
* Good computer skills - experience with Microsoft/Careflow/Evolve.
* Experience using Chemocare.
Equality, Diversity and Inclusion
* Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
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