An exciting opportunity has arisen for an experienced Secretary to join the Hammersmith Hospital Specialist Medicine Directorate at Imperial College Healthcare NHS Trust.
The post is responsible for the effective provision of administrative and clerical duties to support the smooth running of the Endocrinology and Diabetes services at St Marys Hospital. The post holder will also be expected to support the rest of the secretarial team on Charing Cross and Hammersmith site as and when required.
Previous knowledge of 18 weeks RTT performances is essential and the ability to communicate effectively with patients and staff from multi-disciplinary teams. Ideal candidates will have to demonstrate their experience in organising and prioritising workloads. Successful candidates will be supported with their learning and development.
If you have a disability or require special arrangements when applying or attending for an interview please notify the HR administration/services department who will make every effort to accommodate your requirements.
Main duties of the job
* Use initiative and work with or without direct supervision, as well as to use relevant information technology to facilitate the performance of tasks.
* Attend training and development as required. Participate in performance reviews.
* Provide cover for services across other locations at times of leave or sickness.
* Provide secretarial assistance to a designated team, ensuring the provision of an efficient and reliable service.
* To act as part of the wider multidisciplinary team, including clinicians, nurses, therapists and other clerical and professional staff.
* To respond in a helpful way to all enquiries from patients, relative and staff and be sympathetic to the needs of patients.
* Understand and adhere to all Trust policies, guidelines and procedures.Support the Trust in providing the best experience possible for each of our patients.
* Deal with queries from GP, Doctors, wards and other departments over the phone and in person in a calm and polite manner.
* To maintain confidentiality in respect of information obtained at all times.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
EDUCATION
* A-Levels or equivalent knowledge or experience
SKILLS/ABILITIES
* Able to meet deadlines
* Strong organisational skills
* Ability to work on own initiative and as part of a team
* Flexibility
* Able to demonstrate an understanding of issues relating to confidentiality
Experience
* Administrative / Medical
* Secretary experience
* Filing techniques
* Basic IT literacy
* Use of system Dragon
* Use of system Cerner
* Booking of appointments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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