JOB TITLE – Spa Therapist DEPARTMENT – Spa CONTRACT TYPE – Part-time RATE OF PAY - £11.80 - £12.20 HOURS – 15 LOCATION – The Celtic Manor Resort ID – OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our Spa Therapist ‘Hospitality Heroes’ in our Celtic Manor Resot - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Minimum entry level: VTCT NVQ Level 3 Beauty Therapy Minimum 6 Months experience in a salon or spa environment Excellent communication skills, able to confidently speak with guests and colleagues To have the ability and stamina to perform a minimum of 8 hours’ worth of treatments per day IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - Be responsible for escalating any complaints to the Department Manager immediately, providing full details. Be responsible for performing the ultimate treatments in accordance with the standards expected and trained by the Treatment Manager and associated product suppliers. Restock professional products in designated treatment rooms by completing the stock requisition form to ensure that rooms are fully stocked at all times Act as a support to colleagues by performing other tasks as and when required Continually strive to upgrade the quality of treatments you deliver through practise and receiving of feedback Responsible for achieving daily sales and monthly sales targets and overall contributing to the spa team target BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.