Role: Receptionist
Location: Mercedes-Benz Of Southampton
Hours: Part Time 16 Hours, Monday's & Tuesday's
Salary: National living wage
Benefits:
* Life assurance and pension scheme
* Discounted car purchase scheme
* Servicing and bodyshop services
* Discounted shopping portal
* And more
Who we are
Marshall Motor Group was established in 1909 by David Gregory Marshall in a small lock-up garage in Brunswick Gardens, Cambridge. We are now the UK's 7th largest motor retail group (AM100 11/24), operating 147 franchise stores representing 25 manufacturer car, van, truck, and bike brands across 34 counties in England.
Our vision is to be the UK’s premier automotive retail group, recognised by our colleagues, customers, and business partners. To achieve this, we create a people-centric culture and deliver retailing excellence, being regarded as an employer of choice.
We are part of the Constellation Automotive Group, the largest vertically integrated digital used car marketplace in Europe, ensuring you deal directly with a trusted company.
The role
As the Receptionist, you are the first person to greet our customers and visitors, providing a warm welcome as they enter the Mercedes-Benz store. You will be based on reception, taking inbound calls, transferring calls, speaking to customers, and supporting the store with any administration duties as required.
Who you are
* You will have previous customer service experience, ideally within a professional, customer-facing environment (not essential)
* You will be confident talking to customers in a professional manner both on the telephone and face-to-face, ensuring they have a great experience in our store
* You will have good IT skills and be happy to support with administration duties
* You will be a self-starter, organised, and take pride in what you do
What you’ll do
* Greet all store visitors in a friendly and professional manner, assisting with queries and passing them to the relevant department or team member
* Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
* Provide refreshments for store visitors and ensure the seating and refreshment area is tidy and fully stocked
* Deal with incoming and outgoing mail and deliveries
* Assist with administrative tasks as required
If you would like to know more about this opportunity or a career at Marshall Motor Group, apply online, and one of our recruitment specialists will be in touch.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training, not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Job Types: Part-time, Permanent
Pay: £11.44 per hour
Expected hours: 16 per week
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
* Referral programme
Schedule:
* Overtime
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: REQ11116
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