Company: CMS Distribution – Castleford, City and Borough of Wakefield
Job Summary: To manage and maintain the Warehouse Management System (WMS) at CASOne and Kiltimagh, including the implementation, management, and maintenance of the WMS system in other CMS locations. This role will lead the implementation of WMS improvements in line with business requirements, engaging with internal and external stakeholders to ensure successful project implementation.
Responsibilities & Accountabilities:
* Utilise specialist knowledge of the company WMS and be the key contact for day-to-day system maintenance, SAP alignment, and troubleshooting.
* Provide BAU first line operational support to the Operations teams across all CMS locations and subsidiaries for all day-to-day and advanced WMS related site requests.
* Lead the implementation, management, and maintenance of the WMS system in other CMS locations, including subsidiary businesses.
* Routine WMS maintenance.
* Work closely with the WMS provider to develop methods to reduce the cost of external consultation for future maintenance and system developments.
* Lead in the overall implementation, execution, control, completion, and financial reporting of specific projects.
* Support the creation of project plans and communicate them to key leadership stakeholders.
* Work towards process standardisation and manage Change requests and customisations.
* Support business continuity through knowledge management, backup, SIT and UAT testing, system updates, and communications.
* Undertake system testing and manage SIT and UAT to achieve an agreed end product.
* Support defining the fit-gap analysis between the WMS solution and the existing company operational landscape.
* Promote full realisation of WMS benefits to drive productivity in all sites.
* Support the process of turning agreed requirements into WMS and integration configuration.
* Manage and undertake training and operational preparation followed by a cut-over to the live solution.
* Actively support the Operations teams during Go-live and transition support before handing over to the management team.
Health and Safety:
* Comply with the Health, Safety, and Environmental Policies.
* Drive a culture of safety and welfare, and upgrade existing processes to ensure the health and safety of employees.
* Ensure safety is paramount at all times for all colleagues and visitors entering the warehouse.
* Maintain confidentiality on all matters relating to the company, people, and operation.
Essential Skills, Qualifications & Attributes:
* Strong planning and project management skills with the ability to handle multiple projects through to completion.
* Understanding of Inbound, Outbound, and Reverse Logistics.
* Understanding of warehouse operations (goods receiving, pick, pack & despatch).
* Previous experience of programming languages commonly used within modern warehouse management systems.
* Strong IT systems knowledge including Microsoft Office, WMS & SAP systems.
* Passion and interest in warehouse management systems and warehouse operations.
* Strong analytical skills with the ability to analyse and manipulate data.
* Strong critical thinking, decision making, and problem-solving skills.
* Excellent verbal and written communication skills (fluency in English required).
* Hands-on approach with a strong growth mindset.
* Motivated to learn and share knowledge.
* Highly motivated and proactive, with a can-do attitude.
* Resilient with the ability to handle conflicting work demands.
* Able to demonstrate impact and influencing skills to achieve positive outcomes.
* Able to handle and resolve conflict situations effectively.
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