An outstanding market-leading HVAC business is seeking a dedicated 'Hire' Coordinator to join the Hire Team in the Greater Southampton area.
Your Role:
1. Scheduling all outstanding and progress calls to ensure they are completed on time, prioritising work to manage workload appropriately.
2. Collaborating with Regional Managers to deliver a seamless service to clients, ensuring that technicians are coordinated appropriately by the respective manager.
3. Updating the calls/work for the technicians on the road so that it reflects real-time needs and circumstances.
4. Ordering parts on behalf of the technicians so that jobs can be completed in a timely manner.
5. Taking responsibility for the extra parts that are required above the original delivery.
6. Handling the exchange of equipment in this hire division, ensuring transport of goods is arranged and liaising with relevant depots, customers, and technicians to update as required.
7. Ensuring that all parties, including customers and technicians, are kept up to date with any updates to scheduled plans.
8. Dealing with client queries and issues relating to scheduled work done by technicians.
You MUST Have:
Please apply ONLY if you meet the following criteria:
1. Strong administration experience, particularly with coordination, including for co-workers.
2. Experience in handling work and product orders and scheduling deliveries.
3. Desirable knowledge or experience of the HVAC or engineering sector.
4. Excellent communication skills.
5. Good IT abilities and aptitude is needed.
6. Outstanding organisational abilities.
What you will get in Return:
The business produces a wide range of HVAC equipment and solutions, across varying niches including both in a hire/rental and also a purchasing capacity. This role will work in the 'Hire' division, supporting the business with its rental/hire offerings from a coordination capacity.
For the successful candidate, a starting salary of up to £30,000, subject to previous experience will be on offer, alongside a comprehensive rewards package to include excellent holiday, pension and employee contributions as well as additional benefits and incentives. You will also be given the opportunity to progress and develop within the role you'll be supported to achieve your targets and goals to facilitate this growth and have the tools at your disposal to advance your knowledge and skills relevant to the role.
If this excellent opportunity interests you, then please don't hesitate to apply today!
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