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Job Details: Business Development Officer
Vacancy Name: Business Development Officer
Vacancy No: VN4329
Location City: Plymouth
Contract Type: Permanent
Hours per week: 37.50
Working Days & Times: Mon-Fri 08:00-17:00
Salary: Minimum and Maximum not specified.
Description: Learning Curve Group are a national training and education specialist. We work with further education providers, employers, and learners to help them achieve success. Our ‘Purple People’ help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.
Role Information: As a Business Development Officer, you will be responsible for supporting the Centre Manager by driving learner starts and enrolling them on to their chosen programme. This is a busy role where you need to balance the need for commercial and administrative activity on a daily basis.
You will need these important qualities:
* Ability to build rapport with a wide range of learners & employers
* Keen attention to detail
* Positive attitude
* Ability to communicate at all levels
DUTIES:
* Develop links with key external stakeholders (e.g. employers, schools, local authorities, community centres and JCPs) to generate enrolments on public services programmes.
* Maintain excellent relationships with internal and external stakeholders to identify training and employment opportunities.
* Carry out all stakeholder related recruitment activity including advertising, pre-screening, and interviewing.
* Update the centralised vacancy database.
* Liaise with stakeholders regarding the enrolment process of learners.
* Organise and manage open days to generate interest in military careers.
* Manage employer surveys as applicable.
* Enrol new learners onto the correct programme.
* Advertise current vacancies and manage applications effectively.
* Conduct student reviews and document telephone reviews as required.
* Support communication to students and externals as directed.
* Interview applicants for their chosen programme completing eligibility checks and related documentation.
* Act as a point of contact for learners providing ongoing support and impartial IAG throughout the learner journey.
* Provide additional support during the learners' first 6 weeks.
* Support learners at programme exit and provide guidance on progression and employment opportunities.
* Accurately record actual number of starts and pipeline figures in academy weekly performance report.
* Meet and report weekly to the call centre key personnel and Centre Manager on outcomes of interviews and starts.
* Report on monthly activities against set key performance indicators.
* Drive performance against academy budget and targets.
Administration and Generic:
* Ensure correct processing and filing of PLRs and eligibility documentation.
* Liaise with the administration team to provide accurate information for employer Apprenticeship documentation.
* Manage the process to gain dated signatures on enrolment paperwork.
* Conduct health and safety checks annually and liaise with the Administration team for recording.
* Provide regular reports as required.
* Manage the Employer Engagement CRM database.
* Act as first point of contact for all inbound/outbound calls.
* General administration duties including diary management of the EE Manager.
* Conduct your role in line with company values.
* Comply with Safeguarding, Prevent, and Health and Safety Policies.
* Promote equal opportunities and recognition of diversity throughout the company.
* Ensure the maintenance of confidentiality and professionalism at all times.
If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team at 01388 777129 or Workforus@Learningcurvegroup.co.uk.
ESSENTIAL CRITERIA:
* Experience in a sales role.
* Customer service skills.
* Military knowledge or interest would be beneficial.
Recruitment Checks:
Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. Depending on your role, we may also need to carry out a DBS check.
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