As the Head of Operations at Young Barnet Foundation, you will be part of a dynamic organisation. Here, you won't just be a number, you'll be part of the driving force behind our mission, working hand in hand with our visionary Chief Executive Officer (CEO) to shape strategy, drive growth, streamline operations, and uphold the highest standards of governance. The Head of Operations will be accountable for, direct, and oversee the operational activities and smooth running of the organisation. You will be a part of a senior leadership team, reporting to the CEO and will focus on the operationalisation of our Strategy, ensuring our procedures and processes run smoothly to support our front-line operations. You will need to have the ability and confidence to put your judgement and leadership skills into practice to make sure that the organisation executes strategies and plans in a timely and thorough manner. You will be a visible leader for YBF, both for our people and our members but also with external partners - auditors, accountants, third party providers as well as wider stakeholders/strategic partners. You will be responsible for our operational function; Finance Operations, Budgeting & Accounting, HR, IT, Data Management and Grant Administration. About Us: Young Barnet Foundation (YBF) is dedicated to supporting over 200 members, including charities, community groups, and social enterprises, who provide essential services and positive activities for children and young people in the London Borough of Barnet. We are proud members of Barnet Together and one of a number of Young People’s Foundations operating across the country. Our ethos of ‘Generous Leadership’ drives us to work collaboratively, tactically, and strategically to build capacity within and beyond our membership. Key responsibilities: Strategy & Operations - At the heart of our success, you will help drive the strategy and organisational excellence, collaborating closely with the CEO, Trustees, and the Senior Leadership Team (SLT) to develop growth-oriented strategies. You'll drive operational excellence by refining our functions, systems, and procedures to meet the highest standards consistently. You'll leverage data on the Salesforce platform to streamline operations and boost engagement with donors and stakeholders.Your collaboration with IT external partners will ensure optimal system performance and user experience. Additionally, you will support our Grants programming, reinforcing our commitment to impactful community initiatives. Management - You'll be the leader of an efficient and effective operations capability. Your leadership extends to overseeing our annual prioritisation plan, exploring digital tools for organisational development, and reviewing policies and procedures. You'll empower our operational team and step into any necessary operational roles. Financial In close partnership with the CEO and our Treasurer, and working with outsourced accounting and payroll services, guide our financial journey, planning milestones, managing budgets, and allocating capital to achieve our targets. Your responsibilities encompass overseeing all financial processes, from payroll to annual accounts preparation and audit, while maintaining compliance with financial regulations, and charity reporting practices. Risk Management, Governance and Reporting - You will maintain a high standard of stewardship and facilitate effective communication and collaboration, assist the Board of Trustees in governance matters and conduct regular reviews of the Risk Register. Candidate Profile We appreciate you may not carry all the skills and experience set out below, but if you feel you have the potential to develop them and excel in the role then we would love to hear from you. Essential Proven experience as Head of Operations (equivalent) and motivation to take the next step into this leadership position. Strong interpersonal skills, outstanding organisational skills and sound leadership abilities. Knowledge of legal compliance processes, plus relevant charity knowledge. Financial analysis ability, including budgeting and financial reporting. Experience of strategic organisational planning, able to demonstrate the ability to solve problems and make decisions despite uncertainty. Experienced line management of operational staff, leading and supporting them to achieve agreed goals. Working knowledge of data analysis and performance / operational metrics. Proven critical thinking ability with excellent written and oral communication. Desirable Experience in risk management, including the implementation of controls to reduce risk Knowledge of membership/infrastructure organisations. Experienced/track record in working in and understanding the Voluntary, Community, Faith, and Social Enterprise sector, and especially with small, local groups. Experience of working with Customer Relationship Management systems such as Salesforce. Holding relevant qualifications to support the role; e.g accountancy, risk management. Qualities Commitment to the ethos and values of YBF and passionate about the voluntary sector and its role in creating positive social change. A self-starter, a confident decision maker and able to manage your own time and prioritise workload Commitment to equality, diversity and inclusion and an understanding of how to Comfortable taking accountability for significant strategic objectives.