Our client, a social housing organisation based in NW9 is seeking an IT Support Desk Technician to provide technical support for Windows systems.
Responsibilities:
* Respond to IT support requests.
* Troubleshoot Windows hardware and software issues.
* Install and maintain Windows computer systems.
* Guide users on IT best practices.
* Document support requests and resolutions.
Requirements:
* Experience in IT support.
* Strong knowledge of Windows OS.
* Excellent problem-solving and communication skills.
* Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
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