Based in Ashford, Kent
*
£30-35k Basic Salary + Bonus
*
Hours: Monday to Friday 8am - 6pm
*
You will have a proven track record as a Service Advisor in the automotive industry
Automotive Service Advisor Responsibilities:
*
Assist customers with booking service appointments and provide information on available services.
*
Communicate with the workshop to ensure smooth and efficient workflow for vehicle repairs and maintenance.
*
Handle customer inquiries and concerns in a professional and empathetic manner, aiming to provide the best possible solution.
*
Process payments for services and parts, ensuring accuracy and timely completion of transactions.
*
Maintain accurate records of customer interactions and service history to ensure effective follow-up and future service recommendations.
Automotive Service Advisor Benefits:
*
Quarterly Company Outings
*
On site parking
*
Monday to Friday Working Hours
*
Competitive salary for the right candidate
*
Pension scheme and additional benefits
Automotive Service Advisor Requirements:
*
Prior experience working as a Service Advisor in the automotive industry.
*
Excellent communication and interpersonal skills to engage effectively with customers and colleagues.
*
Strong organisational abilities to manage service appointments, customer inquiries, and administrative tasks.
*
Ability to work under pressure in a fast-paced environment while maintaining a high level of customer service.
*
Proficiency in using relevant computer software and systems for service scheduling and record-keeping.
Monday Matters Recruitment are recruitment specialists in the automotive industry and we’re here to make sure every Monday counts