Job Title: Content Designer / Technical Writer Location: Remote - once or twice a month in the London office Salary/Rate: Up to £457 a day Inside IR35 Start Date: January 2025 Job Type: 6-month contract (scope to extend) Company Introduction We seek an experienced Content Designer / Technical Writer to join our client in the Publishing & Analytics industry. The successful candidate for this role will be equally comfortable with Content Design and Technical Writing and have experience working with RestfulAPIs, OpenAPIs, Swagger, JSON Figma, Postman, and Portal Content Design / Development. As a Content Designer, you will review existing content, identify pain points using data and user research, and design content for an accessible, effective slick user experience of our Enterprise API Management platform. This platform includes developer portals that provide access to APIs, documentation, and other resources used by internal users across the organization and external users such as the company's customers and researchers. Required Skills/Experience Experience working with RestfulAPIs, OpenAPIs, Swagger, JSON, Figma & Postman Experience working on Portal Content Design and Portal Content Development. User-Centric Approach Strong focus on the developer experience with easy-to-use documentation. Experience Proven experience as a Technical Writer, preferably in the software industry with a focus on APIs, internal tools, or developer tooling. Experience with Agile teams and best practices in developer portal content. Experience in large organizations or technical roles is a plus. Technical Skills Strong understanding of RESTful APIs, JSON, XML, and related technologies. Familiarity with API documentation tools like Swagger / OpenAPI, Postman and Insomnia. Excellent writing, editing, and proofreading skills. Ability to work collaboratively with diverse, cross-functional teams. Proficiency with documentation tools such as Markdown, HTML, Confluence, and Git. Understanding of OAuth2 Authentication flows, including client credential and Authorization code flows. Strong research and testing skills with hands-on experience. Job Responsibilities/Objectives Documentation Creation Write, edit, and maintain comprehensive documentation, including guides, tutorials, and in-platform instructions, for our client's Enterprise API Platform and Developer Portals. Produce customer and internal resources like demonstrations, videos, training materials, and FAQs. Create user guides and how-to articles for developers to integrate with our client's APIs. (including Authentication/Authorization using OAuth2 Authentication flows) Develop templates for API reference documentation. Maintain information architecture templates for easy data migration. Gather feedback to improve documentation quality and relevance. Ensure all documentation is technically accurate and adheres to our client's standards. Content Development Develop engaging and accessible content that explains complex technical concepts and instructions clearly and concisely. Adapt existing client tone of voice, copy and style guidelines for this project's context for text.so designers, product and technical teams, FAQ writers, and communications managers can use it. Develop glossaries, taxonomies and other resources to support alignment across terminologies and drive clear, consistent, accessible content experiences. Contribute to the design and organization of user friendly and effective Developer Portals for a seamless user experience. Collaboration Work with product managers, engineers, and other stakeholders to gather information and ensure documentation accuracy. Collaborate with development and support leads on documentation repositories and data storage solutions. Advising and coaching stakeholders and team members on writing copy Provide writing and editing support to team members for consistency. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.