Job summary The Poole Hub based at Alderney Hospital in Poole is looking for Health and Social Care Co-ordinators to join our developing team. This is an exciting and developing role. It is pivotal to bring services together in order to provide seamless care for frail and vulnerable individuals in our locality and it is an exciting opportunity to be at the forefront of developments in community services Working closely with our on site multi disciplinary team, social colleagues and acute hospital partners you will work to help to reduce the occurrence of ill health, hospital admissions and ensure timely and safe discharge of patients into community services. You will need to have excellent organisation skills and be a skilled administrator as the role is integral to the development of integrated and coordinated services. A good level of IT experience/computer skills is required as you will be managing data on a daily basis. You would need to have previous experience in a health or social care environment and have excellent communication skills to facilitate integration between primary care, community services, local authority, acute trusts and voluntary services. We have a range of hours available, which will include weekends and bank holidays. Full driving licence and access to a car for work is essential. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position. Main duties of the job This role is seen as a critical and evolving post to support the locality based Multi-Disciplinary Teams (MDTs) within Poole to deliver effective, co-ordinated care for those individuals identified as have very high or high intensity and complex needs and who are at high risk of a hospital emergency admission, ED attendances or out of hours care. Facilitationand support with the MDT for hospital admissions and discharges to ensure appropriate community engagement to minimise risk of readmission. To work closely with health and social care teams to: Identifying individuals who would benefit from care coordination and/or case-management Provide effective co-ordination of the multi-disciplinary team (MDT) meetings and follow through on agreed actions, engaging the relevant teams/individuals as necessary including the Over 75s and Frailty teams. To access and monitor Carer Registers and alert relevant professionals where safeguarding risks are identified. Provide a care-navigation function to enable individuals to access a range of third sector and support services. To have access to Primary, Community and Social Care systems to facilitate effective multi-agency communication. To be a congruent between community, social services and hospital colleagues About us At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do. Date posted 13 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year p.a. pro rata for part time Contract Permanent Working pattern Full-time, Part-time Reference number 152-C461.24 Job locations Alderney Community Hospital Ringwood Road Poole BH12 4NB Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipationnhs.net Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipationnhs.net Person Specification Knowledge, skills and training Essential NVQ level 3 or equivalent level of knowledge in office procedures Evidence of experience of a range of administrative systems and software programmes Job Specific Experience Essential Experience of working under own direction Experience in a customer focussed environment Desirable Previous experience in an NHS / Primary Care / Local Authority role Experience of supporting service improvement Managerial/Supervisory Experience Essential Experience of planning and organising complex meetings/ agendas Information Technology Essential Evidence of working with IT systems including Word, Access, Excel Desirable Evidence of ability to support collation and analysis of data Additional requirements Essential Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Person Specification Knowledge, skills and training Essential NVQ level 3 or equivalent level of knowledge in office procedures Evidence of experience of a range of administrative systems and software programmes Job Specific Experience Essential Experience of working under own direction Experience in a customer focussed environment Desirable Previous experience in an NHS / Primary Care / Local Authority role Experience of supporting service improvement Managerial/Supervisory Experience Essential Experience of planning and organising complex meetings/ agendas Information Technology Essential Evidence of working with IT systems including Word, Access, Excel Desirable Evidence of ability to support collation and analysis of data Additional requirements Essential Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dorset HealthCare University NHS Foundation Trust Address Alderney Community Hospital Ringwood Road Poole BH12 4NB Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)