THIS POSITION IS A 12 MONTH FIXED TERM CONTRACT
THERE IS OPPORTUNITY FOR THIS TO BE EXTENDED
Job Title: Service Calibration/Repair Technician
Department: Operations
Role Outline:
To perform a wide variety of calibration tasks in order to process shipments of instruments to customers in line with provided product specifications. This role will also be required to partake in diagnosis/repair of customer equipment.
Primary Responsibilities:
* To calibrate a wide variety of Fluke Process Instruments equipment to ensure adherence to defined specifications and quality standards.
* To ensure that customer units returned for calibration are maintained in an “as found” state and tracked through the Fluke System.
* As required, diagnose faults with customers products and replace components to restore prime operating conditions.
* Manages the workflow on assigned calibration system(s) to ensure throughput is maximized and customer lead time requirements are met.
* Responsible to adherence to defined processes in assigned work area, including but not limited to; Standard Work Instructions, 5S Standards, Safe Systems of Work or Engineering Drawings.
* As appropriate, to train fellow Operatives/Technicians on defined processes as requested by the relevant Supervisor.
* To enter relevant data onto any registers requested by the Service Supervisor/required by Fluke Quality policies.
* Suggest and/or implement process/product improvements using the FBS (Fortive Business System) toolset in order to improve operating KPI’s (Key Performance Indicators) such as Safety, Quality, Delivery, Productivity and Cost.
* As required, partake in the creation, review and implementation of new procedures/work instructions, including suggesting improvements to currently issued procedures.
* As required and communicated by the Service Supervisor, prepare calibration certificates for review/approval from the designated approver.
Additional Information:
* A portion of time may be spent attending required meetings, Trainings, 1:1 reviews, and Performance Appraisal reviews as communicated by the Production Team Leader. You are expected to take an active role in these events.
* The business may require you to actively participate in continuous improvement events (Kaizens) or other applicable events which will be communicated to you from time to time.
* The business may require you to actively participate in Daily Management meetings to report out achieved results and manage business expectations.
Position Scope:
* Receives predetermined work assignments that are subject to a moderate level of control and review.
Interaction:
* Interaction normally involves exchange/movement of Fluke product however may include feedback/requests for technical support from Technicians.
* Interacts daily with the Service Supervisor as required to define priorities and escalate issues as required for the proper performance of the role.
* Interacts as required with other members of the Fluke Management team, however primary management contact will remain with the immediate Supervisor.
* Interacts with Metrology/Engineering as required for assistance/guidance in the calibration lab to ensure product is produced to the required specification.
Equipment Maintenance:
* A portion of time may be spent on maintenance/calibration/measuring of manufacturing equipment as defined by the Production Team Leader, this may include but is not limited to; EHV High Voltage (>40kV testers), Testing Jigs/equipment and ESD furnishings, subject to appropriate training & authorizations.
Core Competencies:
* Quality inspection of fine details
* Prioritization skills
* Communication skills
* PC Literacy including Microsoft Office
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