Residential Sales Consultant
Reports To: General Manager
Status: Full-time, 100% Commission
Category: Sales
Location Name: Bryant Heating, Cooling & Plumbing
Location Address: Windsor, ON
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal pipelines.
What Do We Offer You as an Employee?
The Company offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. The following is a summary of the many benefits that may be available to you as a full-time, permanent member of the team:
* Competitive pay, including incentive opportunities for many positions.
* 100% employer-paid insurance premiums for Medical, Dental, Vision, Short-Term Disability, and Life Insurance.
* RRSP Plan with company matching component.
* Long-Term disability insurance that can protect you and your family if you are unable to work.
* Discounts and perks at many retail stores and online through the Perks program.
* Tuition Reimbursement Program of up to 80% of the cost of tuition and books for eligible, pre-approved courses.
* Employee Referral Program where you can earn $1,000 for the successful referral and hire of someone in your network.
* A confidential and free service for any employee that is facing a challenging time via the Employee and Family Assistance Program (EFAP).
* Training and development courses available through our online Learning Management System.
* Extensive career development opportunities.
Responsibilities:
* Present comfort options of residential HVAC and water heater products and services to new and established customers.
* Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
* Create relationships with prospective customers and referrals as well initiating calls to generate sales.
* Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
* Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.
Qualifications:
Our Residential Sales Consultants (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:
* At least a High School diploma or GED. A Bachelor’s degree or related professional sales certifications preferred.
* Prior sales experience, with a preference for experience with direct selling to consumers.
* Strong selling and business-development skills.
* A demonstrated ability to effectively communicate concepts to a variety of audiences.
* Demonstrated commitment to the delivery of high-quality, customer-focused service.
* Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
* Valid driver’s license with acceptable driving record.
* Ability to consistently demonstrate a positive attendance record.
* Available to work flexible hours and on-call shifts as needed.
* The successful incumbent must be able to meet the minimum requirements for our background check criteria.
Service Experts is committed to an inclusive, barrier-free recruitment process. Service Experts has an Accommodation Policy. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please contact the Human Resources Department and we will work with you to meet your needs.
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