Pinnacle Group are seeking an experienced Cleaning and Grounds Maintenance Supervisor to maintain high standards of cleanliness and hygiene in our communities. You will be joining our Soft FM team based in Southampton. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained. You will be responsible for both cleaning and grounds maintenance teams on NHS contracts within community hospitals and surgeries. Whilst having a hands-on approach you will ensure all sites within the contract are run efficiently to service level agreements and staff are fully trained to maximise their potential. The ideal candidate will have experience in the management of multi-site cleaning contracts within a clinical environment and will take pride in delivering a quality service. As you will be working on multiple sites a driving licence is required and a company vehicle is provided. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key responsibilities will include: Lead and supervise a team of cleaning staff, ensuring all cleans are completed to a high standard. Conduct thorough inspections of completed work to ensure service level agreements are met and addressing any issues promptly and effectively. Provide training and support to cleaning staff, ensuring they are well-equipped to perform their duties efficiently and safely. Plan and schedule cleaning tasks, ensuring optimal use of resources and timely completion of jobs. Ensure all cleaning activities comply with health and safety regulations providing staff with necessary training and equipment. Key requirements: Previous cleaning experience is required, with a minimum of 3 years in a supervisory role ideally within a clinical environment Strong team management, excellent organisational and time-management skills with the ability of understanding IT systems. Reliable, punctual, high attention to detail, strong problem-solving skills, excellent communication and interpersonal skills. Must hold a full manual driving licence Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans Company Car/Car Allowance Electric Vehicle Scheme