We have an exciting new opportunity within our award-winning Research and Insight Team. The function is responsible for ensuring that we listen to and act on feedback from members, non-customers, brokers, and employees. This role involves leading research projects in-house and with third party agencies to support the Practice Lead deliver the Practice Roadmap. Responsibilities include. Consulting and advising on best practice research methodologies, Designing and leading on bespoke and syndicated research, Working independently on all regular stakeholder surveys Monthly reporting, ad-hoc analysis, and competitor benchmarking. Why Join Our Insight Team: Exciting Times Ahead – Be part of strategic projects and integration research that shape the future of our business. Make an Impact – Your research will directly influence decision-making and drive real change for our customers. Dynamic & Varied Work – No two days are the same You'll work on diverse projects that challenge and expand your expertise. This role will require you to be onsite in Coventry at least 2 days per week. Benefits: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary) Find out more about the fantastic benefits of joining Coventry Building Society here