£11.79 per hour plus competitive reward and benefit scheme
Employment Type: Permanent
Hours of Work: 37.5 Hours per week
Ref No: 502743SM4096E
Closing Date: 11/10/2024
Shop Manager
Location: 16-17 Clarence Parade, Cheltenham GL50 3PA
Be there when it matters.
Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.
As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle.
We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail, most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.
About You
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Clarence Parade shop and contribute to the work we do across Sue Ryder!
To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with the ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential that you enjoy engaging with people, have a positive can-do attitude and a good understanding of financial and IT administration.
Responsibilities
1. Using your skills and retail experience to drive business, push sales and achieve targets.
2. Lead your team to deliver great customer service to our donors and customers.
3. Work with the local community to generate sufficient donated stock to drive sales.
4. Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
5. Set high standards of merchandising and housekeeping, ensuring health and safety is a priority.
6. Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
7. Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
8. Manage effective stock processes through the Epos operation.
Competitive Benefits Package
* 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
* Company pension scheme
* Staff discount with thousands of retailers
* Refer a Friend scheme - £250 payment
* Enhanced maternity, paternity and adoption pay
* Access to Employee support programme
* Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
Please visit our careers website for the full list.
Closing date: 11th October
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting recruitment@sueryder.org
If you want more than just a job, we want you. Join the team and be there when it matters.
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