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Skills: Technical Account Manager, TAM, EMS, OMS, PMS, Execution Management System, Portfolio Management System, Order Management System, Electronic Trading, Equities, Fixed Income, Derivatives, FIX, FIX Protocol, Linux, BuySide, Front Office
My client is a leading provider to the Buy side and hedge fund technology. This hybrid financial platform is cloud deployed and is one of the most trusted, versatile, and stable platforms in the industry. We are searching for a Technical Account Manager (TAM) / Client Services to run client on-boarding and client connectivity set up projects. My client is known globally and well respected and is constantly growing its business. They wish to continue their reputation for providing a world-class platform with world-class services with the addition of this Technical Account Manager (TAM) role.
Responsibilities:
* Manage the on-boarding of new clients, liaising with support, sales, and other internal teams to provide first-class service.
* Proven track record of owning the client relationship.
* The ability to communicate technical requirements.
* Work with traders and support teams to keep clients fully updated, acting as the single point of contact for tier 1 clients.
* Provide functional and technical success, attending face-to-face customer meetings.
* Maintain strong relationships with clients and deliver excellence in every aspect.
Skills and Experience:
* Strong knowledge or background of trading systems OMS, EMS, PMS.
* Technical experience of HTML 5, LINUX, UNIX, Python, or FIX connectivity is highly advantageous.
* Excellent knowledge of Derivatives and Equity asset classes.
* Excellent client-facing and presentation skills essential for this role.
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