Are you an experienced Product and Contracting Manager with extensive knowledge of the Italian travel market? Do you have a passion for Adventure Travel? Well, we may just have the perfect role for you!
Join us and in return you will be rewarded with:
* Competitive salary with bonus scheme
* 33 days annual leave that increases with length of service (including bank holidays)
* An enhanced employer contribution pension scheme
* Exciting travel opportunities
* Hybrid working (1-2 days in our Surbiton office)
About us
Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary traveling experiences across more than 90 countries worldwide. Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years. Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.
What you will be doing:
You will manage a range of tours, extensions and hotels through direct and DMC contracting across Italy.
* Analyse customer and competitor data to build an innovative, unique and commercially profitable regional portfolio and strategy
* Maintain and nurture strong supplier relationships, managing rate negotiations, overrides and commercial agreements, external marketing agreements including with tourist boards, contractual compliance and ensuring health & safety objectives
* Maintaining excellent operational standards by analysing and acting on customer feedback and trends
* Working closely with the commercial teams to optimise our tours through volume, revenue and trip fill
* Support marketing and trade with inspirational content and trading requirements, ensuring we are using product insights to effectively market our destinations to grow our source markets
* Support the international sales team to understand requirements, maximise tour occupancy and remove barriers to booking
* Ensure product content is accurate and optimised to support online conversion targets, focussing on accurate trip content and quality
What we are looking for:
* A commercially focused and experienced Product & Contracting Manager with a background in travel or tour operations
* In-depth knowledge of the Italian travel market
* Italian proficiency is desirable but not essential
* Proven track record in negotiating rates, commercial agreements, and tactical buying
* Excellent communication skills, both verbal and written, with a friendly and professional manner and ability to build great relationships
* Experience or knowledge of outdoor and adventure activities such as trekking, hiking, or cycling is a plus
* IT literate, especially in Excel, PowerPoint, and Word
* Able to travel for business purposes
* A positive culture champion, who is energetic and supportive of continuous improvement
If you’re looking for your next adventure and want to play a key role in the delivery of our Exodus experiences, then we would love to hear from you!
Our commitment to equity, diversity & inclusion
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
We are committed to inspiring change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.
Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.
To request accommodations, please contact our team at Talent@Travelopia.com
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