You will be the Partnerships & Engagement Lead, covering Solihull for the Smokefree Solihull service.
You will be expected to engage with various operational and strategic stakeholders including development and engagement with the ICB pathways, at place and system level to ensure true system integration across all service elements. You will support the Head of Service to develop and maintain effective referral pathways into the service and build long-lasting relationships with system partners from a range of sectors, including but not limited to primary and secondary care, CVS, place-based partnerships, local authorities and the ICB. You will also represent the service at key network meetings/task and finish groups/partnerships. Another key aspect of this role is to increase referrals through system engagement and training for professionals.
You will be responsible for developing and implementing the service engagement strategy on an ongoing basis and producing a quarterly impact report to submit to public health commissioners.
You will be a motivated, passionate, organised and proactive communicator with experience working in a community setting. ABL takes a strengths-focused, asset-based approach to community delivery, looking to innovate and partner with, not replicate, existing delivery. The role will require dynamic working that embraces the vision and values we wish to establish for the service to support people in achieving healthy lives.
Main duties of the job
1. Design, monitoring and evaluation of a bespoke engagement strategy to promote the service.
2. Producing quarterly impact reports in line with service KPIs.
3. Managing all service referral pathways to ensure referral targets are met.
4. Work with the ICB and Hospital Trusts to map and improve the NHS inpatient to community transfer of care process.
5. Explore hospital options e.g., in reach/liaison to develop hand over sessions/clinics between hospital and community teams.
6. Working with ABL's communication team to help raise the profile of the service.
7. Engaging key system partners to explore partnership activities.
8. Working closely with the Head of Service to manage the referral rates and develop partnerships with all potential referrers across Solihull.
9. Representing the service at key strategic meetings across the health and social care system.
10. Attending internal senior leadership meetings to report on progress against the engagement strategy.
11. Attending commissioner meetings to report on all engagement workstreams as required.
12. Contributing to commissioner reports and the internal performance review board as requested by the HOS.
13. Working with Comms and lead on the implementation of smoke-free campaigns.
About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence-based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
We are a values-driven organisation, dedicated to reducing health inequalities and improving people's lives. We would love to hear from you if you would like the opportunity to work within a close team of committed professionals and you share our values of designing and delivering health services.
Job responsibilities
Role Purpose:
You will be the Partnerships & Engagement Lead, covering Solihull for the Smokefree Solihull service.
You will be expected to engage with various operational and strategic stakeholders including development and engagement with the ICB pathways, at place and system level to ensure true system integration across all service elements. You will support the Head of Service to develop and maintain effective referral pathways into the service and build long-lasting relationships with system partners from a range of sectors, including but not limited to primary and secondary care, CVS, place-based partnerships, local authorities and the ICB. You will also represent the service at key network meetings/task and finish groups/partnerships. Another key aspect of this role is to increase referrals through system engagement and training for professionals.
You will be responsible for developing and implementing the service engagement strategy on an ongoing basis and producing a quarterly impact report to submit to public health commissioners.
You will be a motivated, passionate, organised and proactive communicator with experience working in a community setting. ABL takes a strengths-focused, asset-based approach to community delivery, looking to innovate and partner with, not replicate, existing delivery. The role will require dynamic working that embraces the vision and values we wish to establish for the service to support people in achieving healthy lives.
Key responsibilities will be:
1. Design, monitoring and evaluation of a bespoke engagement strategy to promote the service.
2. Producing quarterly impact reports in line with service KPIs.
3. Managing all service referral pathways to ensure referral targets are met.
4. Work with the ICB and Hospital Trusts to map and improve the NHS inpatient to community transfer of care process.
5. Explore hospital options e.g., in reach/liaison to develop hand over sessions/clinics between hospital and community teams.
6. Working with ABL's communication team to help raise the profile of the service.
7. Engaging key system partners to explore partnership activities.
8. Working closely with the Head of Service to manage the referral rates and develop partnerships with all potential referrers across Solihull.
9. Representing the service at key strategic meetings across the health and social care system.
10. Attending internal senior leadership meetings to report on progress against the engagement strategy.
11. Attending commissioner meetings to report on all engagement workstreams as required.
12. Contributing to commissioner reports and the internal performance review board as requested by the HOS.
13. Working with Comms and lead on the implementation of smoke-free campaigns.
14. Leading on smoke-free related events.
15. Develop and deliver training programme for health professionals, the Voluntary sector and residents focusing on Very Brief Advice on smoking and MECC.
16. Produce a final evaluation on service improvement and infrastructure development, working collaboratively with SMBC and the ICB to report the programme outcomes.
Skills and Competencies Required
1. Be experienced in community engagement and partnership working in a community health environment.
2. Experience of building and maintaining high-level, strategic partnerships from scratch.
3. Experience of public speaking/delivering presentations to a wide range of system partners.
4. Positive and proactive with the ability to motivate, engage and support partnership delivery.
5. Adept in communication;
6. A confident and approachable communicator who adapts the message to fit the needs of the audience and ability to see the bigger picture in problem-solving for community.
7. Build strong relationships, Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors.
8. Quality driven;
9. You naturally seek high standards and actively seek to improve them.
10. Value and remain open to new ideas and perspectives.
Person Specification
Job Specific Requirements
* The ability to travel independently across Solihull and as required to ABL Health's HQ in Greater Manchester.
* Work flexibly and adapt to suit service needs.
Experience
* At least 3 years experience in a healthcare setting.
* Experience of engaging with a wide range of strategic and operational partners.
* Experience of working in a health care environment.
* Demonstrable experience of speaking to large groups.
* Experience of managing a team in a target-driven setting.
* Experience in a leadership role.
* Previous experience of delivering training programmes.
* Experience of delivering focus groups.
* Experience of public speaking.
* Experience of high-level partnership working/collaborating with key stakeholders.
* Experience within in-patients, hospital settings.
* Co-ordination and systems engagement.
Skills & Knowledge
* Excellent communication skills both written and verbal.
* Demonstrable experience of excellent active listening skills.
* Demonstrable understanding of broad behaviour theory.
* Ability to communicate excellently both verbally and in writing at all levels, with individuals, groups, organisations and the public.
* Ability to prioritise work tasks and develop effective work streams.
* Awareness of the barriers facing adults, young people and families in engaging with a healthy lifestyle.
* Positive and Can Do attitude.
* Non-judgemental, friendly and approachable.
* Excellent IT skills including Microsoft office.
* Excellent team player and able to work autonomously and use own initiative.
* Confident and outgoing yet approachable and willing to take direction.
* Ability to read and interpret data.
* Understanding of public health guidance.
* Understanding of health care commissioning environment.
* Capable of producing performance reports.
* Good knowledge of working with adults, young people and families in a related health project.
* Knowledge of strength-based approaches to working with people.
* Knowledge of asset-based community development.
* Clear understanding and experience of Confidentiality and Information Governance.
* Understanding of, or willingness to learn about, whole systems approaches within healthcare.
Qualifications
* Degree and/or equivalent experience community healthcare, psychology, behaviour change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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