Summary
Our Solus Aviva Vehicle Damage Assessors are able to methodically and accurately inspect and assess all elements of a motor vehicle that has sustained damage and requires repair. Identify which parts of the vehicle should be repaired or replaced, assessing and costing repair of a vehicle producing accurate & detailed repair specifications.
Wage
£15,704 to £25,396.80 a year
Training course
Vehicle damage assessor (level 4)
Hours
Monday to Friday 40 hours per week with paid breaks, 8am - 4pm.
40 hours a week
Possible start date
Monday 4 August
Duration
3 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
A Vehicle Damage Assessor will have an understanding of the manual process of assessing and costing repair of a vehicle, whilst also being able to use the relevant electronic estimating software. They will have knowledge of all types of vehicles including petrol, diesel, electric and hybrid. In their daily work, an employee in this occupation interacts with the customer of the damaged vehicle, insurance company and vehicle technicians to discuss the assessment, damage to the vehicle and how it will be repaired.
Liaising with customers and insurance companies face to face to explain repairs to be carried out using knowledge gained from method research.
Candidates will also be responsible for ensuring all estimates compiled are done so by using manufacture methodology.
Where you’ll work
16 Blenheim Road
Epsom
KT19 9AU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THATCHAM RESEARCH
Your training course
Vehicle damage assessor (level 4)
Equal to higher national certificate (HNC)
Course contents
* Recognise properties of different types of vehicle damage
* Maintain records
* Use manual and digital image technology
* Locate vehicle unique identification details
* Diagnose safety faults on vehicles
* Read, adhere to and apply relevant legislation
* Use repair methods
* Make judgements on vehicle damage, taking into account safety and cost
* Commercial decision making
* Prepare costings based on parts and labour ratios
* Oral communication, listening and negotiation skills
* Use industry guidelines appropriately
* Recognises importance of gaining approval before work commences
* Use of estimating software, spreadsheets, on-line databases
* Recognise properties of different types of vehicle damage
* Maintain records
* Use manual and digital image technology
* Locate vehicle unique identification details
* Diagnose safety faults on vehicles
* Read, adhere to and apply relevant legislation
* Use repair methods
* Make judgements on vehicle damage, taking into account safety and cost
* Commercial decision making
* Prepare costings based on parts and labour ratios
* Oral communication, listening and negotiation skills
* Use industry guidelines appropriately
* Use of estimating software, spreadsheets, on-line databases
Your training plan
Our training is conducted in partnership with Thatcham. Training will take place over two years and result in a Level 4 Vehicle Damage Assessor Standard qualification.
* Top quality training methods, materials and resources
* Technical specialists with industry expertise
* Support from a world-leading vehicle repair technology centre
* Excellent pastoral care
Requirements
Desirable qualifications
GCSE or equivalent in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Logical
* Initiative
* Patience
Other requirements
To become a Solus Aviva Vehicle Damage Assessor all we ask is that you have a passion for what we do. Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. Winner of the 2022 Best Apprenticeship Scheme Award.