Risk and Resilience Officer Permanent, Full-time (37.5 hours, Monday to Friday) Hybrid working between our Derby office (3 days a week) and the rest from home £35-£40,000 per annum plus benefits About Us Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, winning 250 awards for the quality of its advice and service. As experts in mortgage and protection advice, we're proud of our industry reputation and of our people, who continue to be the heart of MAB's success. About the role We're looking for a proactive and strategic Risk and Resilience Officer to join our growing Risk Management team. This pivotal role will manage business continuity and operational resilience across MAB. This person will lead the development and embedding of a first of it's kind robust Resilience Framework, ensuring our organisation can effectively respond to disruptions and maintain critical operations. Key Responsibilities: Maintain the Resilience framework throughout MAB in line with regulatory expectations and supoport the Risk Management framework delivery Identify important business services, documenting impact tolerances, process mapping and identifying vulnerabilities Support the Head of Risk and Risk and Resilience Manager with the development of papers and management information for the Resilience & Recovery Committee and provide challenge to the resilience framework across MAB Development of combined Business Resilience Framework to include Operational Resilience, BCP & DR and Tech resilience Facilitate the delivery of the annual testing plan for Resilience Manage the Operational Resilience Module on the Risk Management System and drive value and insight across the business Manage the Risk / Loss Event capture and analysis experience and ensure mitigation and resolution plans, issues / findings reporting, and action plans are completed. Undertake and deliver 2nd line control testing. Provide advice, guidance and training to both first and second line of defence colleagues on Risk framework tools and methodologies Support the delivery of 2nd Line of Defence Assurance activities outlined within the Risk Management Plans About You: To succeed in this role, you will have: Proven experience in risk management, business continuity or operational resilience roles Strong understanding of risk and resilience frameworks Excellent problem-solving skills with the ability to think strategically and act decisively under pressure Strong communication and stakeholder management skills Experience in developing and delivering training with colleagues across the business A proactive approach, taking the initiative to identify and resolve problems Excellent attention to detail Everyone is Welcome At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careersmab.org.uk. Please note we are not engaging agency support for this vacancy and will not accept speculative CVs.