Job Title: Head of Property Management Location: Solihull or Redditch Basic up to £32,000 OTE: £40,000 Required: 1 year's experience We are seeking an experienced and motivated Head of Property Management to lead our client's property management team in Solihull or Redditch. This is an excellent opportunity for a driven professional to manage a diverse portfolio, lead a dedicated team, and uphold the highest standards of service within our client’s estate agency. Our client offers award-winning services, making this a fantastic opportunity to join a team committed to delivering outstanding customer service to landlords and tenants while fostering strong relationships with contractors. This role is ideal for someone seeking a fast-paced, dynamic, and rewarding career within a growing company. Key Responsibilities: Oversee the daily operations of the property management department. Manage a portfolio of residential rental properties, ensuring compliance with all legal and regulatory requirements. Lead, train, and support the property management team to maintain high service standards. Build and maintain strong relationships with landlords, tenants, and contractors. Handle escalated issues, disputes, and complaints professionally and efficiently. Ensure timely rent collection, arrears management, and deposit handling. Coordinate maintenance requests and ensure prompt resolution of property issues. Conduct periodic property inspections and ensure compliance with tenancy agreements. Keep up to date with changes in property law and implement necessary updates Requirements: Proven experience in property management, ideally in a senior or leadership role. Strong knowledge of lettings legislation and compliance requirements. Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and negotiation skills. Highly organised with the ability to multi task and prioritise effectively. Full UK driving licence and access to a car. What We Offer: Competitive basic salary with OTE of up to £40,000. Career growth opportunities within a thriving estate agency. Supportive and dynamic work environment. Ongoing training and professional development. Company incentives and rewards. If you are an experienced property management professional with leadership skills and a passion for delivering exceptional service, we’d love to hear from you