Kingston Upon Hull, England, United Kingdom
Junior Account Executive
Riva Food Group Kingston Upon Hull, England, United Kingdom
Riva Food Group is a fast-growing, fast-paced UK business with sites at Hull and Rochdale, producing a range of products including Garlic Bread, Butter, Dips, Pancakes and waffles.
We are looking for a dynamic, ambitious person to join our commercial team.
Junior Account Executive
As a Junior Account Exec, you will be developing strong relationships with customers and stakeholders with the aim of ensuring their needs are met, enhancing the customer experience, retention of their business as well as helping to grow existing customer accounts.
Key responsibilities/Accountabilities:
* Answering the telephone
* Dealing with customers proactively and reactively, addressing their concerns and resolving any conflicts/issues that arise
* Liaising with the planning and factory teams to ensure orders are processed and delivered on time to the customer
* Arranging and managing sample requests
* Processing and managing New Line set up and costing files
* Running and maintaining weekly sales and service reports
* Reviewing and resolving requests
* Providing general administrative support across the commercial team
* To carry out any other work or task determined to be within your level of competence, to meet the needs of the business.
* Work within all company policies and procedures, including Health and Safety, Food Safety and Quality Standards.
* Numerate and literate, with outstanding attention to detail
* Computer literate with a sound knowledge of Microsoft Excel - social media savvy would be an advantage
* Self-starter - an ability to work under your own steam
* Good Team Player who is approachable with a friendly, can-do attitude.
Job Type: Full-time
Schedule: Monday to Friday
Location: Hull with occasional travel to Rochdale/Customers
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
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