Job summary We are looking for a Clerical Officer to join the Ocular Oncology Team within the Ophthalmology Department at the Royal Hallamshire Hospital. You will support the administration team to manage the end to end clinical administrative processes associated to patient referrals and surgical bookings, in order to deliver a high quality administration service, for our patients and customers. The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. You will be providing administrative support to your line manager within Ophthalmology and the wider organisation. Main duties of the job This is a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. Our roles are varied and challenging and your day to day duties will include; Management of referrals Liaising with referring trusts to collate all relevant clinical information required by the Consultant team Ensuring patients referrals are registered and appropriately graded to follow the correct pathway through the service to ensure a great and seamless patient experience Supporting the MDT coordinator with Surgical booking administration. Supporting the wider admin team as required Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills; Communication to support our patients Patient focused attitude Empathy Friendly & Welcoming The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages. Should you wish to discuss our position further, please get in touch. About us The Ophthalmology department based at the Royal Hallamshire Hospital is the largest specialist ophthalmology service in South Yorkshire. As well as providing general eye care services to the people of Sheffield and South Yorkshire, we also provide regional and national specialist services including the treatment of patients with cancer of the eye, macular degeneration, surgical retina and oculoplastics. The eye department based on A floor contains the outpatient clinic (with in excess of 50,000 attendances annually), emergency eye centre, glaucoma unit, low vision suite, prosthetic eye suite, orthoptics, ophthalmic imaging and electrophysiology. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa/pro rata for part time staff Contract Permanent Working pattern Full-time Reference number 190-059-GAC Job locations Royal Hallamshire Hospital Sheffield S10 2TB Job description Job responsibilities Please see attached job description and person specification for a detailed description of this roles main responsibilities. Job description Job responsibilities Please see attached job description and person specification for a detailed description of this roles main responsibilities. Person Specification Qualifications Essential GCSE at Grade C in English and Maths (or equivalent qualifications) or equivalent experience Desirable NVQ Level II in Business Administration / Customer Service / IT Experience Essential Experience of working within an office environment Experience of working in a public facing role. Desirable Relevant experience within the NHS Further Training Essential Knowledge of / experience of using information and/or customer service systems. Working knowledge of Microsoft Office packages including Outlook, Excel and Word. Desirable Previous experience Infoflex / 59R Software Previous experience of PAS / Infoflex / SystmOne (area specific software) Person Specification Qualifications Essential GCSE at Grade C in English and Maths (or equivalent qualifications) or equivalent experience Desirable NVQ Level II in Business Administration / Customer Service / IT Experience Essential Experience of working within an office environment Experience of working in a public facing role. Desirable Relevant experience within the NHS Further Training Essential Knowledge of / experience of using information and/or customer service systems. Working knowledge of Microsoft Office packages including Outlook, Excel and Word. Desirable Previous experience Infoflex / 59R Software Previous experience of PAS / Infoflex / SystmOne (area specific software) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Royal Hallamshire Hospital Sheffield S10 2TB Employer's website https://www.sth.nhs.uk (Opens in a new tab)