Job Profile Summary To assist the Class and Deputy Underwriters in underwriting Marine Hull within the Marine division as detailed within the main duties. Job Description Supporting the Hull Class Underwriter in all aspects of the underwriting and management of the account. Agreement of endorsements, amendments and promised lines in accordance with any agreed underwriting authority. Carry out e-placement (PPL/Whitespace) tasks to ensure no backlogs build up and response times are kept to a minimum Monitor risks written and due for renewal as well as developing list of target accounts. To interpret, prepare and analyse underwriting data to provide comprehensive modelling information to support the underwriting process. Support ongoing pricing model development Contribute to the successful implementation of business segmentation monitoring / management to allow the team to pursue optimal portfolio strategy. Daily liaison and correspondence with brokers including selective marketing Prepare reports and data analysis using Chaucer Analytics Portal to assist the team in driving sustainable business growth Coordination and quality control with Underwriting Operations, ensuring tasks are conducted to a high standard and in a timely manner Liaise with other business areas within Chaucer as required to ensure effective management of the Hull account including credit control, compliance, claims, exposure management, internal risk review and actuarial functions Preparation and monitoring of peer review documentation/process Deputising for peers when absent at divisional meetings Assisting with strategic projects and underwriting insight assessment Assisting other Marine Class underwriters as appropriate and as required Undertake input of underwriting data into pricing models to generate risk assessments and premium calculations, review and validate model outputs to ensure accuracy in pricing recommendations and work closely with underwriters to interpret pricing model results and make necessary adjustments. Assist in the development and enhancement of new pricing tools and methodologies. Regulatory Responsibilities Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers. Manage the relationships with Customers, Agents and Service Providers: Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction; Foster positive relationships with Customers and attain an understanding of their needs; Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and, Assist with the completion of all required annual product review assessments to agreed timescales with approvals obtained and recorded Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills and Competencies Excel and PowerPoint – Intermediate Knowledge, understanding and interest in the Marine industry and its component parts. Knowledge of marine placement systems: PPL and Whitespace. Ability to communicate confidently to varying levels of management and with external stakeholders. Marine classes experience Involvement in the interpretation and assessment of data analytics Organised and able to work to tight deadlines and manage multiple priorities Able to communicate with different levels and is adaptable Resilient and able to work in a pressured environment Works as part of a team Education Studying towards ACII qualification ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.