Receptionist
Permanent
£25,000 - £26,000 pro rata per annum
3 days per week (Wed / Thurs / Fri) 8.30 – 5pm
My client is a long established and well known family run funeral directors based in the heart of Staffordshire. The firm prides itself on offering the most professional, welcoming, and seamless service with a wealth of knowledge coming from multiple generations of family ownership.
The Receptionist will play a vital role in ensuring the smooth and efficient operation of the funeral home. This role of Receptionist requires a compassionate, organized, and professional individual who can handle a variety of administrative tasks while providing exceptional service to grieving families and supporting other staff members.
This role will be working 3 days per week and will be a job share. Therefore, flexibility will be required for covering holidays, sick leave, or workload demand. The client are open to days and the 3 days will be within Monday – Friday. No weekend work will be required.
Duties of role:
1. Front Desk Operations:
* Greet visitors and families in a warm and compassionate manner.
* Answer phone calls, direct inquiries, and manage messages promptly and courteously.
* Schedule appointments and manage the funeral director's calendar.
2. Administrative Suppor...