ABOUT SBC Are you ready to be part of something bigger? At SBC, we are not just shaping the future of Gaming and Entertainment — we’re redefining it. From our humble beginnings in 2009 with informal meetups in London pubs, we’ve evolved into an events, media, tech and entertainment global powerhouse. We now unite the brightest minds from the casino, sports betting, marketing, and fintech industries and create transformative experiences that drive innovation. SBC organises industry-defining events and gatherings in iconic destinations such as Lisbon, Florida, Rio de Janeiro, London, Toronto, Las Vegas, Barcelona, Malta, and Tbilisi. Our events attract a yearly delegation of 100,000 decision-makers and innovators who come together to drive their industries forward. But SBC isn’t just hosting game-changing events — we’re also a key player in media, entertainment, and tech. We deliver timely news, insights, and trends to the gaming and fintech industries through our respected publications, podcasts, and digital platforms. Our events feature celebrity keynotes from icons like Tony Hawk and Sir Tim Berners-Lee, as well as the now-famous INFINITY parties headlined by world-renowned DJs such as Afrojack, Steve Aoki, Don Diablo, Miss Monique, Dubdogz, and Darude. We have developed our own state-of-the-art event app and community platform, SBC Connect, through our in-house tech team, which allows us to host digital conferences for delegates around the world. ABOUT THE OPPORTUNITY As the company continues its rapid growth and international expansion, we are moving to a new London office to support the increasing needs of the business and to further support SBC being an employer of choice, both internally and externally. As we are moving to a bigger office, we are looking for an Office Manager to take responsibility for facilities across our London, Manchester & Malta offices. Alongside this, the Office Manager will support the HR function with administration tasks. Over the last 5 years we have increased our headcount from 40 to over 130 with strong future growth plans across several geographies. This opportunity will suit someone who is a proactive, self-starter with an entrepreneurial mindset who thrives on challenge and has a track record of delivering excellent results. You must be an organised, diligent “doer” who has excellent organisational skills, an eye for detail and who is constantly looking for solutions. You will need to be able to multitask and communicate we ll. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Office Manager Responsibilities (approximately 35% of time) Office Operations & Maintenance Oversee the smooth daily operations of the company’s three offices in London, Manchester, and Malta. Ensure office standards are consistently maintained; including primary contact and relationship management with office cleaning providers Managing office cleanliness including filling and emptying of the dishwasher and stocking cupboards/supplies and CEO office readiness Act as the primary contact for building management and key suppliers to address and resolve any facility issues. Maintain office guides/FAQs on the company intranet to ensure staff have easy access to information needed about working in each of our offices. Pass on any IT issues received from staff and work with the IT manager to ensure that office technology is always functional. Use office access system data to update the office attendance report on a monthly basis, sharing results with the COO. Mail & Supplies Management Manage incoming and outgoing mail and packages for the London office, ensuring prompt distribution and accurate documentation. Place and manage weekly food orders for the London office, ensuring supplies meet office needs within budget. Health & Safety Compliance Ensure health and safety policies are current and fully implemented in all offices, coordinating with testing providers as required to maintain compliance. Space Planning & Employee Onboarding Collaborate with HR on office seating plans, working with hiring managers to allocate desks for new joiners. Manage the issuance and tracking of employee ID cards, ensuring timely distribution for new hires and replacements as necessary. Oversee the office access and security process, promptly disabling access for employees as part of the offboarding process. Additional Duties Perform any other reasonable duties as required by the business to ensure efficient office operations. Support the EA to CEO as required HR Administration (approximately 65% of time) Providing the business with HR administration support, such as processing and onboarding starters, preparing induction activities, processing contractual changes and providing employment references. Creating and update all employee data, records and documents held locally and within the HR information system (Bamboo). Review and maintain data in our HR Information System, Bamboo, to ensure that it is the source of truth for all of our people data Ensure all relevant documentation is saved in the employee’s file Assist with processing of HR invoices Manage communications with new hires from the point of the contract being sent out, including liaising with hiring managers/IT and scheduling first day inductions; Ensuring all relevant onboarding documentation (including Right to Work) are returned in a timely manner and responding to queries (escalating as needed) Enrol new joiners onto their relevant benefit programmes. With the supervision of the People Operations & Facilities Executive, update relevant trackers such as preparing monthly payroll reports for Finance / COO approval and liaise with external payroll providers as necessary. Conduct 1 week check ins with new employees to make sure they have all the relevant access and information, escalating to the People Operations & Facilities Executive as required Process any changes that are required on our Employer of Record and Professional Employer Organisation’s platforms. Assist the wider HR function with any other administrative needs. Manage queries relating to the HR information system (Bamboo), troubleshooting possible system or access issues by effectively utilising the guides and own experience to resolve queries, escalating to People Operations & Facilities Executive where required. Maintain & update org charts Organise company gifts for employees (for example Christmas & marriage celebrations) Assist the payroll process by gathering and providing relevant employee information globally (e.g. leaves of absence, sick days, bonuses and pay increases). Any other reasonable duties deemed appropriate by the business. ABOUT YOU You must have: Minimum 2 years’ experience in an administrative role (ideally in an office management or HR capacity) Strong attention to detail Comfortable uses a range of office software with experience of SaaS solutions Proactive and able to use own initiative Excellent organisational skills with the ability meet deadlines Excellent communication and interpersonal skills Innovative, energetic and committed to making a positive impact It would be nice if you have: Experience of SMEs or a high growth environment BENEFITS PACKAGE Private Healthcare Plan (Vitality) Group Pension Plan with 5% Individual and 4% Company Contribution (Royal London) Income Protection (Canada Life) Life Assurance (AIG) Employee Assistance Programme and Employee Support Programme Company Sick Pay 21 days annual leave in addition to 12 Company Days Off (these generally include include all bank holidays and an annual Christmas shutdown period) WHY SBC At SBC, we’re passionate about what we do — and we’re looking for people who share that passion. With 140 talented professionals spread across Europe, North America, Latin America and beyond, we’re a global team united by a shared goal: to lead and inspire. Your Future, Our Growth We’re growing fast. Whether it’s launching new initiatives like the Affiliate Leaders community or the iGaming Daily podcast, or expanding our events into new markets, we’re always pushing boundaries. And with this growth comes opportunity. As SBC continues to expand, we need forward-thinkers, innovators, and go-getters to help drive us forward. Whether you’re passionate about events, marketing, tech, journalism, media, or business development, there’s a place for you here. A Career With Limitless Opportunities At SBC, we believe in empowering our team to reach their full potential. From day one, you’ll have the chance to make an impact — whether that’s by helping organise the next SBC Summit or working on content that industry leaders rely on. We offer flexible work environments, opportunities for travel, and the chance to work alongside some of the most innovative minds in the industry. And yes, we work hard — but we play hard, too. Whether it’s throwing legendary networking experiences like INFINITY or organising charity events like the SBC Poker Championship and SBC Boxing Championship, we know how to celebrate our successes and build a lasting legacy. Are you ready to bring your skills, creativity, and passion to a company where the opportunities are limitless?