Customer Service / Retentions Advisor Join our client and Be the Voice Our Customers Love Full Time Permanent Position, Onsite Location: Larbert, Falkirk Why You'll Love Working With Us: Team Spirit: A fun, close-knit team that feels like family Competitive Pay: Basic salary £23,878 OTE £26,500 - earn more as you hit your targets. Exclusive Discounts: Get access to awesome discounts on our fantastic products. Career Growth: We love promoting from within - plenty of opportunities to level up. Well-being Perks: Focus on your work-life balance and feel supported every step of the way. Your Role: Chat: Engage with customers and build relationships that feel like talking to an old friend. Sell: Introduce them to amazing products and services they didn't even know they needed. Retain: Keep customers happy and loyal, even when they're thinking of leaving - because you're just that good What You Bring: A personality that's impossible not to love - you make everyone feel welcome. Sales savvy - you know how to close deals and leave customers smiling. A knack for problem-solving - turning challenges into wins and opportunities. A clear, confident, and friendly voice - perfect for every conversation. Apply now and become a key player in our customer-first team