Job Title – Patient Advisor
A fulfilling career awaits at Optical Express, a company dedicated to delivering exceptional patient care and outstanding clinical outcomes.
We are seeking a Part-time Patient Advisor to join our team, working 16 hours per week. This role offers an estimated salary of £24,000 Pro Rata.
Our Culture
We pride ourselves on a culture of care, trust, and integrity, extending to our local communities through charitable and environmental projects. Our commitment is to doing what's right for our patients, colleagues, communities, and the planet.
Benefits
* An industry-leading salary with excellent bonus potential
* State-of-the-art working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Generous friends and family discount scheme
* Ongoing training and development opportunities
* Pension scheme
Responsibilities
As a Patient Advisor, you will be responsible for making our patients feel comfortable and relaxed while providing a 5-star service. Your day-to-day duties will include:
* Building strong relationships with patients
* Performing diagnostic eye scans (full training provided)
* Confidently relaying patient information to optometrists
* Maintaining accurate patient records
* Arranging affordable finance options
* Scheduling consultations and surgeries
Requirements
The successful candidate will possess:
* Strong communication skills
* Excellent written and verbal skills
* Strong negotiation skills
* Self-motivation and organisational skills
* Commercial awareness and customer service skills