As a Relief Catering Assistant, you will deliver meals and refreshments to customers and visitors with a focus on delivering a great service with high standards of health, safety, and hygiene. You’ll be working across our catering outlets across Stoke-on-Trent in Meir, Bradeley, and Stoke.
Job requirements
* Help the Chefs and Catering Team Leader serve high-quality meals and drinks, ensuring excellent customer service.
* Serve hot and cold food and drinks to customers during meal times, including breakfast, lunch, and snacks or buffets in the afternoon and evening as needed.
* Be aware of food allergies and dietary needs, and respond to customer requests and concerns.
* Assist with preparing and cooking meals safely and hygienically.
* Help manage stock and order supplies, making sure all food and items are stored correctly.
* Work well with the team to keep the kitchen running smoothly and ensure all areas, including equipment, service areas, pantry, and dining spaces, are clean.
* Follow health and safety guidelines to keep the kitchen and service areas clean and safe at all times.
* Help maintain records and logs for meal services and kitchen and dining area upkeep.
What we’re looking for
* A Level 1 or 2 qualification in Food Safety and/or Hygiene (this is a plus, but training will be provided if needed).
* Basic knowledge and skills in catering, ideally from work experience, though training can be given.
* Basic skills in food preparation and service.
* A willingness to learn and develop in a catering role.
* A friendly and approachable attitude to provide great customer service.
* Flexibility with working hours and locations (you may need to work evenings and weekends on a rota).
* The ability to understand the needs of customers, including Village Residents, visitors, staff, and other guests.
* An understanding of the importance of following food safety and hygiene rules.
* A willingness to work well in a team.
* The ability to maintain kitchen equipment and service areas to a high standard of cleanliness.
* The ability to perform basic record-keeping for food production and service.
Help us wave goodbye to stigmas and hello to a new chapter of affordable housing.
We’ll be interviewing as we go so might close the application process early if we find the right person.
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