A fantastic position has arisen for a Cloud and Infrastructure Engineer to join a growing IT Services and Solutions business in the West Midlands.
The role is a mixture of onsite support, projects, and senior-level remote support across a range of Cloud & Infrastructure solutions to external customers. You will be involved with ongoing and new projects, being responsible for the implementation and pre/post-project support across various technologies. This role will offer fantastic training and development within a growing organisation.
Further responsibilities within the role will include:
* End-to-end project delivery, providing solution implementation, project management, and pre/post-project support.
* Work across technologies in key areas, including Windows Server, Cloud (Azure & O365), Active Directory, Virtualization (Hyper-V), IT security, and basic networking.
* Ensure all projects are delivered and installed within the timescales set.
* Provide routine onsite visits to customers, dealing with onsite escalations.
* Pre-sales support for Directors, communicating with new & existing customers.
* Provide technical support where required (pre & post project).
* Providing a technical handover to the Service Desk team.
* Carrying out site surveys and creating technical documentation.
* Where required, take the lead with various ongoing project-related work.
Requirements:
* Previous hands-on implementation and high-level support of solutions and projects across the majority of:
* Windows Server OS (including roles).
* Azure, Microsoft 365, SharePoint, Intune, and AutoPilot.
* VMWare ESX, vCenter, and/or Hyper-V.
* Backup, Firewalls, and Email Security.
* LAN, WAN, VPN, and Wireless.
* Previous experience working within the IT solutions / MSP industry.
* Full UK driving licence required.
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* On-site parking
* Private medical insurance
* Sick pay
* Work from home
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: IT Infrastructure Engineer - MSP
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