Our HR Services Coordinators play a key role in supporting our human resources department by handling a variety of HR administrative functions. The role includes the following responsibilities: Employee Onboarding & Offboarding : Coordinate the onboarding process for new hires, ensuring all paperwork and systems access are completed Assist with offboarding procedures for exiting employees, including conducting exit interviews and managing return of company property HR Administrative Support: Maintain employee records and ensure compliance with organisational policies and legal requirements Assist with benefits administration and answer employee questions regarding benefits, payroll, and policies Supporting the integration of a HRIS system, aiding the continued improvement of data analytics, processes and procedures Employee Relations: Serve as a point of contact for employee inquiries and concerns regarding HR policies, benefits, and other HR-related matters Help resolve basic employee issues and escalate more complex matters to HR management Compliance & Reporting Assist in maintaining compliance with UK Employment laws, safety regulations, and company policies Prepare reports related to employee data, attendance, and other HR metrics as needed Training & Development: Assist in coordinating employee training programmes and workshops Help maintain training records and track employee development initiatives HR Systems Management : Ensure that HR systems are up to date and accurate, including employee information, time-off tracking, and other HR databases Support the implementation of HR technologies and tools for process improvements Communication & Documentation: Draft and distribute HR-related communications, including policy updates, announcements, and reminders Manage and update HR documentation, including employee handbooks, benefits guides, and forms What are we looking for in you? Excellent organisational and time management skills Strong written and verbal communication abilities Ability to maintain confidentiality and handle sensitive information Knowledge of HR policies, procedures, and legal compliance Proficiency with HR software and Microsoft Office Suite Prior experience in HR or administrative support Education & Experience: CIPD Level 3 in Human Resources, Business Administration, or a related field (preferred) 1-3 years of HR Services or administrative experience preferred