Job Overview:
The Account and Operations Director is responsible for overseeing the day-to-day operations of our healthcare services team. This includes managing budgets, ensuring compliance with regulatory requirements, and developing strategies to drive business growth.
Main Responsibilities:
* Develop and implement operational processes to improve efficiency and productivity.
* Lead cross-functional teams to achieve business objectives and deliver high-quality services.
* Collaborate with stakeholders to identify areas for improvement and develop solutions.
* Manage relationships with key clients and partners to drive business growth and retention.
* Provide coaching and development opportunities to team members to enhance their skills and performance.
Requirements:
* Experience: Proven track record in operations management, ideally within healthcare or clinical services.
* Leadership: Demonstrated ability to lead teams, inspire performance, and manage complex service delivery frameworks.
* Problem-Solving: Exceptional analytical skills and a proactive approach to navigating unfamiliar challenges.
* Communication: Excellent interpersonal skills to engage with clients, teams, and stakeholders effectively.
* Results-Driven: A history of delivering outcomes that align with organisational goals and client expectations.
What We Offer:
At Practicus, we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.