Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role Reporting to a Managed Service Delivery Portfolio Manager, the Project Manager will primarily be responsible for the management and operational performance of the Node4 Projects under their governance and orchestration. Ensuring that service levels and KPIs are achieved, and that the customer experience delivered is of an industry leading standard. The Project Manager is tasked with ensuring the successful planning, management and delivery of both customer-facing and internal Node4 projects that are delivered on time, to budget and completed to the high-quality standards associated with our organisation and in accordance with the ‘Exceptional Service as a Standard’ (ESaaS) ethos adopted. The Project Manager will be responsible for ensuring their Project Team are meeting, and where possible exceeding, expectations with regards to performance, achieving defined metrics/benchmarks, and that processes and documentation standards are being fully followed and achieved, whilst putting the customer experience at the heart of what we do. The individual will work closely with other Practice Leaders and Engineers to promote a ‘One-Team’ approach, and synergy across the ecosystem ensuring deliverables and expectations are met. As required, they will also be required to contribute to the strategic planning and budgeting activities of the wider Project Management Office. The Project Manager will be a positive, energetic, self-starting and inspirational leader who enjoys mentoring, can execute strong management capabilities where required, understands the importance of Governance, and leads by example. What will you bring? Good experience at a Project Management level running multi-faceted technology projects for an MSP. Excellent leadership skills with the ability to coach, mentor and support Node4 colleagues. A proactive personality, a very high degree of self-motivation and the ability to motivate and drive others. Proven experience working within industry recognised methodologies such as MSP, PMP, Prince2 and Agile, ideally with qualifications and certifications at Practitioner level. Ability to maintain and develop effective relationships with key stakeholders and other senior managers. Demonstrate an approachable, friendly, personable manner. Self-starter, strong analytical and organising skills with excellent attention to both quality and detail. Proven experience of delivering multi-site, technology projects through management or co-ordination. Understand the importance of, and how to deliver, great customer service. Proficiency in analysing and solving problems related to programmes and projects. Excellent communication skills (face to face, verbal and written), with the ability to alter the message to different audiences. An appreciation of the technologies used in Node4 customer solutions. Competency in Microsoft applications including, PowerBi, PowerPoint, Word, Excel, and Outlook. Experience in delivering: Digital transformation projects, including M36, Azure and Citrix or; Infrastructure projects, including Networking, Collaboration and Data Centre migrations. What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.