Job summary We are looking for a dynamic personality to come and join our Team of receptionists on Labour Ward. We require a warm and friendly person to initially greet women and their families when the first arrive to the ward. You will require strong communication skills as you will be working as part of a larger multi-disciplinary team. You will also need to maintain secure access to Labour Ward ensuring the safety of Mothers and Babies at all times. You will be required to demonstrate sensitivity and discretion. The job role involves working long shifts and includes days, weekends, bank holidays and nights. Main duties of the job Register patients on arrival, ensuring all demographic and episode details are recorded on the patient administration system. To use patient administration system and other Trust applications required to support the patient's pathway. Arrange outpatient clinic appointments for patients where necessary. When appropriate arrange ambulance transport for patients. Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently. Responsible for completion of general administration tasks, including filing, photocopying, faxing, fault reporting, completion of the admission/discharge book, GP and clinic letters, arrangement of patient follow up appointments, all case-note preparation for admissions, ensuring tests/investigations are correctly completed. Takes responsibility to ensure throughout the day that all discharges/transfers are completed on the appropriate system in a timely fashion. Administration support for Senior Midwives may be required. Order and maintain ward supplies as necessary and in accordance with Trust policies Closing date of applications: 11 November 2024 Interview date: 25 November 2024 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 2 Salary £22,383 a year pro rata pa Contract Permanent Working pattern Part-time Reference number 320-W&C-0931 Job locations Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Person Specification Qualifications Essential NVQ level 2 or equivalent Experience Essential Experience in administration within a hospital or care setting Desirable Basic knowledge of IT systems Experience using lorenzo Person Specification Qualifications Essential NVQ level 2 or equivalent Experience Essential Experience in administration within a hospital or care setting Desirable Basic knowledge of IT systems Experience using lorenzo Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)