Role Overview:
The Sales Support Coordinator is responsible for supporting the sales process by managing tender status updates, identifying client opportunities, coordinating meetings, and ensuring quotes are sent and followed up. This role plays a key part in maintaining customer relationships and driving business growth through effective communication and organisation.
Key Responsibilities:
1. Tender Management
* Research and track the status of customer tenders.
* Liaise with clients to understand project timelines and procurement processes.
* Maintain an up-to-date record of tender opportunities and outcomes.
2. Client Relationship Development
* Research and assess the scale of potential and existing clients to identify opportunities for growth.
* Schedule and coordinate meetings with prospective and existing clients on behalf of the sales team.
* Act as a first point of contact for customer inquiries.
3. Quotation Management
* Prepare and issue detailed quotes tailored to customer requirements.
* Monitor and follow up on submitted quotes to assess likelihood of success and gather feedback.
* Update internal systems to ensure accurate tracking of quote progress and outcomes.
4. Sales Administration
* Support the sales team by organising and maintaining customer records.
* Generate reports on tender statuses, client activity, and sales performance.
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