Job Summary
We are looking for an enthusiastic person with great organisational skills to coordinate the rotas and appointment systems for our GP's and attached staff. This will involve auditing capacity and providing statistics to the leadership team. The role includes working as part of a management team to ensure that the practice runs smoothly.
Main Duties of the Job
* Responsible for creating GP and Urgent care team appointment systems and provision of adequate appointments for patient consultations to include PCN and attached staff.
* Ensuring sufficient room allocation for clinicians, highlighting issues in advance.
* Support the Business Manager in ensuring that performance and monitoring information is gathered and submitted in the correct format and within time frames to enable effective decision making at leadership and Partner level.
* Support clinicians and the management team regarding all matters relating to appointment systems.
* Support with the smooth induction and leaver process with staffing changes to maintain efficient processes and adherence to Information Governance requirements.
* Provide cover for the Resource Manager that is responsible for the Nursing and Pharmacist appointment systems.
* To gather information, and produce reports, and statistical summaries using appropriate computer data applications where necessary.
About Us
Darwin Medical Practice has a team of over 100 staff and provides care to over 23,000 patients. The practice has 3 branches and many staff work at multiple branches. Patients can attend any of the branches depending on their preferred location or preferred availability.
This role will be part of a team of 4 managers that report to the Business Manager. The management team are all based at Greenwood Health Centre, new purpose-built premises in Burntwood, which is our main site.
The wider practice ethos is to provide excellent care to our patients, showing respect to both patients and our colleagues.
All teams meet regularly to discuss updates, share training and changes to processes but we also have whole practice sessions to ensure that everyone is informed about practice developments and has the chance to meet others that they would not usually see.
Date Posted: 12 February 2025
Pay Scheme: Other
Salary: Depending on experience
Contract: Permanent
Working Pattern: Part-time
Reference Number: A0239-25-0003
Job Locations:
Greenwood Health Centre, Lichfield Road, Burntwood, Staffordshire, WS7 0AQ
Job Responsibilities
Reporting Relationships:
Responsible to: Business Manager
Job Purpose:
The role of the Resource Manager is to support the Senior Managers by ensuring efficient appointment systems for the nursing and pharmacy teams including auditing and analysis and working with the management team to ensure smooth running of the practice.
Principal Accountabilities:
* Responsible for creating General Practitioner and Urgent care team appointment systems and provision of adequate appointments for patient consultations to include PCN and attached staff.
* Ensuring sufficient room allocation for clinicians, highlighting issues in advance.
* Support the Business Manager in ensuring that performance and monitoring information is gathered and submitted in the correct format and within time frames to enable effective decision making at leadership and Partner level.
* Support clinicians and the management team regarding all matters relating to appointment systems.
* Support with the smooth induction and leaver process with staffing changes to maintain efficient processes and adherence to Information Governance requirements.
* Provide cover for the Resource Manager that is responsible for the Nursing and Pharmacy Team appointment systems.
To gather information, and produce reports, and statistical summaries using appropriate computer data applications where necessary.
Work with the management team to ensure the smooth running of the practice.
Any other duties as required, commensurate with the grade.
The Practice is open from 8.00am until 6.30pm, with regular extended hours surgeries. This role will have fixed working hours but all staff are expected to support the practice by working flexibly in exceptional circumstances, according to the needs of the service.
The contents of this job description and person specification will be reviewed on an annual basis in line with the practice training and development review policy.
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