The Three Choirs Festival is looking for a friendly person with excellent customer service skills to be the face of our box office.
The Three Choirs Festival is a week-long programme of choral and orchestral concerts, solo and chamber music recitals as well as, for example; talks, cathedral services and theatre. The Festival rotates each summer between the beautiful English cathedral cities of Gloucester, Hereford, and Worcester. At the heart of the modern festival are large-scale evening concerts featuring the Three Choirs Festival Chorus and the Philharmonia Orchestra (resident at the festival since 2012), and services and concerts sung by the professional choirs of the three cathedrals. The festival’s packed schedule of daytime events is augmented by a growing community and outreach programme taking place throughout the year.
Location: Gloucester, with travel to Hereford and Worcester
Hours: Part Time 0.8FTE. Working pattern to be negotiated, noting a flexible working pattern is possible, including the option for annualised hours. (Full time hours are 35 hours per week). All staff are expected to be available throughout the festival period, and time is given in lieu of additional evening and/or weekend work.
Salary: £24-28k per annum pro rata (this role is 0.8FTE)
The overarching aim of this role is to build positive relationships with the Three Choirs Festival community through the provision of high-quality frontline services, excellent customer care, and a unique experience and customer journey, all of which serve to enhance the festival’s reputation.
Please send a CV and covering letter (max. 4 pages in total), paying attention to the person specification overleaf and outlining why you would be suitable for the role. Please also include information about when you would be available to start and give details of two referees.
Applications and requests for further information should be sent by email to Robert Convey, Head of Sales and Development at robert.convey@3choirs.org. Please submit applications no later than 9am, Monday 31 March 2025.
Interviews will take place on Thursday 8 April 2025. If you are unable to make this date please let us know in your application so that we can do our best to accommodate you.
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