Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Position Overview:
Working within an industry leading organisation at Finning, and the largest CAT dealership in the UK and Ireland, your role as a Hose Engineer will be providing a quick site-based response for hose making and replacement services to commercial and industrial customers. You will produce a certified clean Caterpillar hose, providing hose and coupling knowledge support to service, parts and customer operations and follow Caterpillar HIS (Hydraulic Information System) for hose builds.
Job Description:
As a Finning Engineer you will receive:
1. Salary - £33,970
2. Commission - £15,000 OTE
3. 25 days holiday (purchase up to 5 extra days holiday)
4. Annual Bonus
5. Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
6. Access to company share scheme
7. Up to 7% pension (matched by company)
8. Refer a friend bonus
9. Employee reward platform (retail discounts and other employee rewards)
10. Life insurance
11. Laptop, phone and van
12. Industry leading CAT product training
13. Overtime
*This is a field-based role so you will be based from home.
Major Job Functions:
1. Receive customer service requests, assess response time and any requirements for assistance so that the customer is informed of the situation and satisfied with service progress – Manufacture hose assemblies to meet customer needs both Internal and External.
2. Maintain adequate levels of stock on the FHS van, ensuring the repair equipment is in safe and proper working order, so that service work can be carried out without unnecessary delay.
3. Seek to develop increased business for FHS through good customer relations and the ongoing awareness and feedback of competitive activities and opportunities in the territory.
4. Manage work orders to ensure timely invoicing, including managing costs.
Specific Skills:
1. Good project management and planning/organisation skills
2. Excellent influencing and networking skills
3. Excellent IT skills including intermediate Microsoft Office, Excel, Word and PowerPoint skills
4. Ability to interpret large amounts of data and information to support planning and decisions
Knowledge:
1. Deep understanding of the use of general service manuals and computerised Service Information System (SIS) and Hydraulic Information System (HIS) from the OEM
2. Practical knowledge of tooling and specialized equipment to conduct repairs and assembly of hydraulic hoses
3. Hydraulic and/or mechanical fitting knowledge
4. The use of specialist hose cutting and crimp tooling
Education and Experience:
1. 3 years Engineering or Service experience preferably in the hydraulic hose industry
2. Customer facing experience
3. H&S Awareness
If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today.
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