1st Line / Field Engineer
Location: Falkirk or Glasgow (On-site, 5 days per week)
Rate: £120 - £150 per day
Contract: Initial 1 month (Potential extension based on project status)
We are looking for a 1st Line / Field Engineer to support a key UK government project, working with a leading IT services provider. This is a hands-on, on-site role based in Falkirk or Glasgow, requiring technical expertise and excellent customer service skills.
Key Requirements:
* Active BPSS clearance or eligibility to obtain it.
* Experience in a 1st Line or Field Engineer role.
* Strong knowledge of Windows OS, Office 365, and basic networking.
* Hands-on experience with PC/laptop imaging, hardware troubleshooting, and printer support.
* Excellent customer service and communication skills.
* Ability to travel between sites if required.
Key Responsibilities:
1. On-site hardware support, including troubleshooting and basic repairs.
2. PC and laptop imaging, setup, and configuration.
3. Desktop and printer support, including installations and maintenance.
4. Installations, moves, and changes (IMAC) as part of ongoing IT support...