Main area: Administration
Grade Band: 2
Contract: Fixed term: 12 months (Shift time between 8am - 5pm)
Hours:
* Full time
* Part time
Job ref: 350-CC6849689
Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: Mersey Reach
Town: Liverpool
Salary: £23,615 Pro Rata
Salary period: Yearly
Closing: 22/12/2024 23:59
Community Equipment Clerk
Band 2
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities. We are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and particularly encourage applications from ethnic minorities, disabled, and LGBTQIA+ people that are under-represented in our workforce. We also welcome applications from reservists and ex-armed forces personnel.
Job overview
We have an exciting opportunity for an efficient administrator to join our busy Community Equipment Team. We have a part-time position (22.5 hours per week) and a full-time position (37.5 hours available).
The successful candidates will have good organisation and people skills, be computer literate, and have the ability to work with limited supervision. They will be expected to work as a team, cover reception duties, demonstrate professionalism, and be empathetic and understanding to service users.
Main duties of the job
* Provide effective and comprehensive administrative support in our busy Community Equipment Team.
* Schedule deliveries and collections to service users using Trust systems.
* Answer the telephone professionally and respond to queries in a timely manner.
* Data cleanse and input accurate information required for audit purposes.
* Work from other bases within the organisation as needed and undertake other duties appropriate to the post holder's grade, experience, and competence.
* Provide cover for and undertake duties of absent colleagues.
* Undertake reception duties and support visitors to the service.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health.
Flexible working will be considered for all roles.
Detailed job description and main responsibilities
* Provide comprehensive administrative support to Clinical teams.
* Ensure a high standard of information recording is maintained.
* Produce standardised reports as requested by the line manager.
* Type all correspondence relating to the team.
* Undertake general office duties, including ordering supplies and managing stock levels.
* Answer the telephone, clear answer-phone, record messages, and respond to queries in a timely manner.
* Transfer relevant information to all health and social care providers as requested.
* Input accurate information required for audit purposes.
* Provide reception support as required.
* Keep the Office/Reception/Waiting area clean and tidy.
* Co-operate with risk assessments and ensure that risks are identified and reported.
* Assist with the training of new clerks within the service.
Person specification
Skills
* Ability to plan, prioritise and schedule work
* Effective communication and interpersonal skills
* Attention to detail
* Ability to work effectively within teams
* Ability to work on own initiative
Qualifications
* GCSE/NVQ2 or equivalent, or equivalent work-based experience
* Previous Healthcare Clerical Experience
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum criteria for the role.
Should you require a reasonable adjustment to our recruitment process, please email recruitment@merseycare.nhs.uk.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances.
Employer certification / accreditation badges
Name: Susan Evans
Job title: Operational Admin Manager
Email address: susan.evans2@merseycare.nhs.uk
Additional information: Lisa Lowe - Deputy Operational Admin Manager - 07884 441768
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